{"id":34308,"date":"2019-06-06T14:32:07","date_gmt":"2019-06-06T12:32:07","guid":{"rendered":"https:\/\/www.zapptales.com\/?page_id=34308"},"modified":"2020-07-09T10:13:03","modified_gmt":"2020-07-09T08:13:03","slug":"kontakt-und-hilfe-app","status":"publish","type":"page","link":"https:\/\/www.zapptales.com\/de\/kontakt-und-hilfe-app\/","title":{"rendered":"Kontakt und Hilfe App"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_section  avia-builder-el-first  wbq_hide_on_mobile wbq_but_show_on_tablet  container_wrap sidebar_right' style=' '  ><div   data-size='featured'  data-lightbox_size='large'  data-animation='fade'  data-conditional_play=''  data-ids='34071'  data-video_counter='0'  data-autoplay='false'  data-bg_slider='false'  data-slide_height=''  data-handle='av_slideshow_full'  data-interval='5'  data-class=' '  data-el_id=''  data-css_id=''  data-scroll_down=''  data-control_layout='av-control-hidden'  data-custom_markup=''  data-perma_caption='aviaTBperma_caption'  data-autoplay_stopper=''  data-image_attachment=''  data-min_height='0px'  data-src=''  data-position='top left'  data-repeat='no-repeat'  data-attach='scroll'  data-stretch=''  data-default-height='28.666666666667'  class='avia-slideshow avia-slideshow-1  av-control-hidden av-default-height-applied avia-slideshow-featured av_slideshow_full   avia-fade-slider '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 20%;' ><li  class=' av-single-slide slide-1 ' ><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/05\/zapptales-support-2-1500x300-1500x300.jpg' width='1500' height='300' title='zapptales-support-2-1500x300' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class = \"caption_fullwidth av-slideshow-caption caption_center\"><div class = \"container caption_container\"><div class = \"slideshow_caption\"><div class = \"slideshow_inner_caption\"><div class = \"slideshow_align_caption\"><h2  class='avia-caption-title  '  itemprop=\"name\" ><br \/>Willkommen beim Kundenservice von zapptales<\/h2><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<div id='wbq_use_case_1_section_2'  class='avia-section main_color avia-section-large avia-no-border-styling avia-bg-style-scroll  avia-builder-el-1  el_after_av_slideshow_full  el_before_av_section   container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-34308'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h2 style=\"text-align: center;\">Viele Fragen sind bereits in den FAQs beantwortet:<\/h2>\n<\/div><\/section>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\">Damit findest du schnell und einfach die Antworten auf die h\u00e4ufigsten Fragen \ud83d\ude0a<\/p>\n<\/div><\/section>\n<div  style='height:60px' class='hr hr-invisible   avia-builder-el-4  el_after_av_textblock  el_before_av_one_fourth '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_fourth  av-animated-generic bottom-to-top  no_margin flex_column_div first  avia-builder-el-5  el_after_av_hr  el_before_av_one_fourth  \" style='padding:0px 5px 0px 5px ; border-radius:0px; '><div  class='avia-image-container  av-styling- av-hover-grow noHover  av-overlay-hover-deactivate   avia-builder-el-6  avia-builder-el-no-sibling  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/en\/faq\/' class='avia_image'  ><div class='av-image-caption-overlay'><div class='av-caption-image-overlay-bg' style='opacity:0.5; background-color:#000000; '><\/div><div class='av-image-caption-overlay-position'><div class='av-image-caption-overlay-center' style='color:#ffffff; '><p>Fragen zu zapptales und zum Chat Buch<\/p>\n<\/div><\/div><\/div><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2017\/01\/zapptales-Fragen-zum-WhatsApp-Buch.png' alt='zapptales Fragen zum WhatsApp Buch' title='zapptales-Fragen-zum-WhatsApp-Buch'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><\/div><div class=\"flex_column av_one_fourth  av-animated-generic bottom-to-top  no_margin flex_column_div   avia-builder-el-7  el_after_av_one_fourth  el_before_av_one_fourth  \" style='padding:0 5px 0 5px ; border-radius:0px; '><div  class='avia-image-container  av-styling- av-hover-grow noHover  av-overlay-hover-deactivate   avia-builder-el-8  avia-builder-el-no-sibling  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/de\/hilfe\/chat-versenden\/' class='avia_image'  ><div class='av-image-caption-overlay'><div class='av-caption-image-overlay-bg' style='opacity:0.5; background-color:#000000; '><\/div><div class='av-image-caption-overlay-position'><div class='av-image-caption-overlay-center' style='color:#ffffff; '><p>Probleme beim Chatupload oder Login<\/p>\n<\/div><\/div><\/div><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2017\/01\/pexels-photo-29781-copy.jpg' alt='' title='pexels-photo-29781-copy'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><\/div><div class=\"flex_column av_one_fourth  av-animated-generic bottom-to-top  no_margin flex_column_div   avia-builder-el-9  el_after_av_one_fourth  el_before_av_one_fourth  \" style='padding:0px 5px 0px 5px ; border-radius:0px; '><div  class='avia-image-container  av-styling- av-hover-grow noHover  av-overlay-hover-deactivate   avia-builder-el-10  avia-builder-el-no-sibling  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/de\/faq-2\/#gestaltung' class='avia_image'  ><div class='av-image-caption-overlay'><div class='av-caption-image-overlay-bg' style='opacity:0.5; background-color:#000000; '><\/div><div class='av-image-caption-overlay-position'><div class='av-image-caption-overlay-center' style='color:#ffffff; '><p>Fragen zur Chat Bearbeitung und Gestaltung<\/p>\n<\/div><\/div><\/div><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2017\/01\/Bearbeitung-845x684.jpg' alt='Frage zur Bearbeitung' title='Bearbeitung WhatsApp Chat'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><\/div><div class=\"flex_column av_one_fourth  av-animated-generic bottom-to-top  no_margin flex_column_div   avia-builder-el-11  el_after_av_one_fourth  el_before_av_hr  \" style='padding:0 5px 0 5px ; border-radius:0px; '><div  class='avia-image-container  av-styling- av-hover-grow noHover  av-overlay-hover-deactivate   avia-builder-el-12  avia-builder-el-no-sibling  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/de\/faq\/#versand' class='avia_image'  ><div class='av-image-caption-overlay'><div class='av-caption-image-overlay-bg' style='opacity:0.5; background-color:#000000; '><\/div><div class='av-image-caption-overlay-position'><div class='av-image-caption-overlay-center' style='color:#ffffff; '><p>Fragen zum Versand und zu meiner Bestellung<\/p>\n<\/div><\/div><\/div><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2017\/01\/zapptales-Frage-zur-Bestellung-2.png' alt='' title='zapptales Frage zur Bestellung'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><\/div><div  style='height:60px' class='hr hr-invisible   avia-builder-el-13  el_after_av_one_fourth  avia-builder-el-last '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='wbq_use_case_1_section_2'  class='avia-section main_color avia-section-large avia-no-border-styling avia-bg-style-scroll  avia-builder-el-14  el_after_av_section  el_before_av_textblock   container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-34308'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h2 style=\"text-align: center;\">Du hast Komplimente, Anregungen oder weitere Fragen?<\/h2>\n<\/div><\/section>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\">Dann wende dich bitte direkt an uns. Wir freuen uns auf deine Nachricht! \ud83d\ude0a<\/p>\n<p style=\"text-align: center;\">Folgende Kontaktoptionen sind m\u00f6glich:<\/p>\n<\/div><\/section>\n<div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div first  avia-builder-el-17  el_after_av_textblock  el_before_av_one_third  column-top-margin\" style='padding:0 5px 0 5px ; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-18  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='avia_image' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2018\/04\/2709.png' alt='E-Mail' title='E-Mail' height=\"128\" width=\"128\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>\u00a0E-Mail<\/strong><\/p>\n<p style=\"text-align: center;\"><a href=\"mailto:support@zapptales.com\">support@zapptales.com<\/a><\/p>\n<p style=\"text-align: center;\">T\u00e4glich von 8 Uhr bis 22 Uhr<\/p>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div   avia-builder-el-20  el_after_av_one_third  el_before_av_one_third  column-top-margin\" style='padding:0 5px 0 5px ; border-radius:0px; '><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div   avia-builder-el-21  el_after_av_one_third  avia-builder-el-last  column-top-margin\" style='padding:0 5px 0 5px ; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-22  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='avia_image' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2018\/04\/1f469-1f4bb.png' alt='Kundensupport' title='Kundensupport' height=\"128\" width=\"128\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Live Chat<\/strong><\/p>\n<p style=\"text-align: center;\">Klicke unten links auf das Chat-Symbol<\/p>\n<p style=\"text-align: center;\">Werktags von 8 Uhr bis 22 Uhr<\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-34308'><div class='entry-content-wrapper clearfix'><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: left;\"><strong>Kontaktformular bzw. E-Mail<\/strong><\/p>\n<p style=\"text-align: center;\">\n<\/div><\/section><\/p>\n<form action=\"https:\/\/www.zapptales.com\/de\/kontakt-und-hilfe-app\/\" method=\"post\"  class=\"avia_ajax_form av-form-labels-visible   avia-builder-el-25  el_after_av_textblock  el_before_av_textblock   \" data-avia-form-id=\"1\" data-avia-redirect='' ><fieldset><p class=' first_form  form_element form_fullwidth' id='element_avia_1_1'><label for=\"avia_1_1\">Dein Vorname <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_1_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_1_1\" value=\"\" \/><\/p><p class=' first_form  form_element form_fullwidth' id='element_avia_2_1'><label for=\"avia_2_1\">Deine E-Mail Adresse <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_2_1\" class=\"text_input is_email\" type=\"text\" id=\"avia_2_1\" value=\"\" \/><\/p><p class=' first_form  form_element form_fullwidth av-last-visible-form-element' id='element_avia_3_1'>\t <label for=\"avia_3_1\" class=\"textare_label hidden textare_label_avia_3_1\">Deine Nachricht <abbr class=\"required\" title=\"required\">*<\/abbr><\/label>\t <textarea  name=\"avia_3_1\" class=\"text_area is_empty\" cols=\"40\" rows=\"7\" id=\"avia_3_1\" ><\/textarea><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_4_1\" class=\"hidden \" id=\"avia_4_1\" value=\"\" \/><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Senden*\" class=\"button\"  data-sending-label=\"Sending\"\/><\/p><\/fieldset><div class=\"avia-disabled-forn\">This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.<\/div><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p><b>*<\/b> Bei Verwendung unseres Kontaktformulars werden folgende Daten von uns erfasst:<\/p>\n<p>&#8211; Name<br \/>\n&#8211; Ihre E-Mail-Adresse<br \/>\n&#8211; Datum und Uhrzeit der Kontaktanfrage<\/p>\n<p>Die Datenverarbeitung zum Zwecke der Kontaktaufnahme mit uns erfolgt nach Art. 6 Abs.1 lit.a DSGVO auf Grundlage Ihrer freiwillig erteilten Einwilligung und werden ausschlie\u00dflich zur Gew\u00e4hrleistung eines reibungslosen Supports verwendet. Weitere Information finden Sie in unserer Datenschutzerkl\u00e4rung \u00a72d.<\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/pages\/34308\/"}],"collection":[{"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/pages\/"}],"about":[{"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/types\/page\/"}],"author":[{"embeddable":true,"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/users\/19\/"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/comments\/?post=34308"}],"version-history":[{"count":0,"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/pages\/34308\/revisions\/"}],"wp:attachment":[{"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/media\/?parent=34308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}