{"id":34845,"date":"2019-06-14T11:34:14","date_gmt":"2019-06-14T09:34:14","guid":{"rendered":"https:\/\/www.zapptales.com\/?page_id=34845"},"modified":"2023-03-31T12:32:48","modified_gmt":"2023-03-31T10:32:48","slug":"hilfe-und-kontakt-app","status":"publish","type":"page","link":"https:\/\/www.zapptales.com\/de\/hilfe-und-kontakt-app\/","title":{"rendered":"Hilfe und Kontakt &#8211; App"},"content":{"rendered":"<div  style='padding-bottom:10px; ' class='av-special-heading av-special-heading-h3  blockquote modern-quote  avia-builder-el-0  el_before_av_textblock  avia-builder-el-first  wbq_hide_on_desktop '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Wie k\u00f6nnen wir dir helfen?<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' ><\/div><\/div><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_desktop '   itemprop=\"text\" ><p>Hier findest du schnell und direkt Antworten auf h\u00e4ufig gestellte Fragen &#8211; und auch dar\u00fcber hinaus \ud83d\ude0a<\/p>\n<\/div><\/section>\n<div  style='height:50px' class='hr hr-invisible   avia-builder-el-2  el_after_av_textblock  el_before_av_one_third  wbq_hide_on_desktop'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding first  avia-builder-el-3  el_after_av_hr  el_before_av_one_third  wbq_hide_on_desktop \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-4  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/de\/allgemeine-fragen-zu-zapptales-app\/?cookies_notice=false' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zu-zapptales.png' alt='Fragen zu zapptales' title='Fragen zu zapptales'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Allgemeine Fragen zu zapptales<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   avia-builder-el-6  el_after_av_one_third  el_before_av_one_third  wbq_hide_on_desktop \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-7  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/de\/allgemeine-fragen-zu-unseren-chat-buechern-app\/?cookies_notice=false' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zu-unseren-Chat-B\u00fccher.png' alt='Fragen zu unseren Chat B\u00fcchern' title='Fragen zu unseren Chat B\u00fcchern'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Allgemeine Fragen zu unseren Chat B\u00fccher<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   avia-builder-el-9  el_after_av_one_third  el_before_av_one_third  wbq_hide_on_desktop \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-10  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/de\/fragen-zum-chat-upload-und-unseren-apps-app\/?cookies_notice=false' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2020\/10\/Fragen-zum-Chat-Upload.jpg' alt='Fragen zum Chat Upload' title='Fragen zum Chat Upload'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Fragen zum Chat-Upload und fehlenden Medien<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding first  avia-builder-el-12  el_after_av_one_third  el_before_av_one_third  wbq_hide_on_desktop column-top-margin\" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-13  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/de\/fragen-zur-chat-bearbeitung-und-fehlenden-inhalten-app\/?cookies_notice=false' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zur-Gestaltung-un-dem-Inhalt.png' alt='Fragen zur Gestaltung un dem Inhalt' title='Fragen zur Gestaltung un dem Inhalt'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Fragen zur Chat-Bearbeitung<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   avia-builder-el-15  el_after_av_one_third  el_before_av_one_third  wbq_hide_on_desktop column-top-margin\" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-16  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/de\/fragen-zu-den-preisen-und-der-bezahlung-app\/?cookies_notice=false' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zu-den-Preisen-und-der-Bezahlung.png' alt='Fragen zu den Preisen und der Bezahlung' title='Fragen zu den Preisen und der Bezahlung'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Fragen zu den Preisen und der Bezahlung<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   avia-builder-el-18  el_after_av_one_third  el_before_av_hr  wbq_hide_on_desktop column-top-margin\" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-19  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/de\/fragen-zum-versand-und-der-lieferung-app\/?cookies_notice=false' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zum-Versand-und-der-Lieferung.png' alt='Fragen zum Versand und der Lieferung' title='Fragen zum Versand und der Lieferung'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Fragen zum Versand und der Lieferung<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div  style='height:5px' class='hr hr-invisible   avia-builder-el-21  el_after_av_one_third  el_before_av_section  avia-builder-el-last  wbq_hide_on_desktop'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='wbq_landing_section_1'  class='avia-section main_color avia-section-default avia-no-border-styling av-section-color-overlay-active avia-bg-style-scroll  avia-builder-el-22  el_after_av_hr  el_before_av_hr  wbq_hide_on_desktop wbq_hide_on_tablet  container_wrap sidebar_right' style='background-color: #f0e6dc;  '  ><div class='av-section-color-overlay-wrap'><div class='av-section-color-overlay' style='opacity: 0.5; background-image: url(https:\/\/www.zapptales.com\/wp-content\/uploads\/2016\/03\/symphony.png); background-repeat: repeat;'><\/div><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-34845'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h3>Du hast Komplimente, Anregungen oder weitere Fragen?<\/h3>\n<\/div><\/section>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p>Dann wende dich bitte direkt an uns. Wir freuen uns auf deine Nachricht! \ud83d\ude0a<br \/>\nFolgende Kontaktoptionen sind m\u00f6glich:<\/p>\n<\/div><\/section>\n<div  style='height:25px' class='hr hr-invisible   avia-builder-el-25  el_after_av_textblock  el_before_av_one_half '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding first  avia-builder-el-26  el_after_av_hr  el_before_av_one_half  wbq_hide_on_desktop wbq_hide_on_tablet \" style='border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-27  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='avia_image' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2018\/04\/2709.png' alt='E-Mail' title='E-Mail' height=\"128\" width=\"128\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>\u00a0E-Mail<\/strong><\/p>\n<p style=\"text-align: center;\"><a href=\"mailto:support@zapptales.com?subject=Anfrage%20ueber%20\/de\/allgemeine-fragen-zu-zapptales\/%20(E-Mail)\">support@zapptales.com<\/a><\/p>\n<p style=\"text-align: center;\">Werktags von 9 Uhr bis 18 Uhr<\/p>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding   avia-builder-el-29  el_after_av_one_half  el_before_av_one_third  wbq_hide_on_desktop wbq_hide_on_tablet \" style='border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-30  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/facebook.com\/msg\/zapptales\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Facebook-Messenger.png' alt='Facebook Messenger' title='Facebook Messenger'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Facebook Messenger<\/strong><\/p>\n<p style=\"text-align: center;\">Tippe oben auf das Messenger Logo<\/p>\n<p style=\"text-align: center;\">Werktags von 9 Uhr bis 18 Uhr<\/p>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding first  avia-builder-el-32  el_after_av_one_half  avia-builder-el-last  wbq_hide_on_desktop wbq_hide_on_tablet wbq_hide_on_mobile column-top-margin\" style='border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-33  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='avia_image' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Live-Chat.png' alt='Live Chat' title='Live Chat' height=\"128\" width=\"128\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Live Chat<\/strong><\/p>\n<p style=\"text-align: center;\">Verf\u00fcgbar auf der Chat-Bearbeitungsseite<\/p>\n<p style=\"text-align: center;\">Mo-Do (werktags) von 9 Uhr bis 21 Uhr<br \/>\nFreitag (werktags) von 9 Uhr bis 16 Uhr<\/p>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-34845'><div class='entry-content-wrapper clearfix'><div  style='height:25px' class='hr hr-invisible   avia-builder-el-35  el_after_av_section  el_before_av_textblock  avia-builder-el-first  wbq_hide_on_desktop'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div><\/p>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_desktop '   itemprop=\"text\" ><p><strong>Kontaktformular<\/strong><\/p>\n<\/div><\/section>\n<form action=\"https:\/\/www.zapptales.com\/de\/hilfe-und-kontakt-app\/\" method=\"post\"  class=\"avia_ajax_form av-form-labels-visible   avia-builder-el-37  el_after_av_textblock  el_before_av_textblock  wbq_hide_on_desktop  \" data-avia-form-id=\"1\" data-avia-redirect='' ><fieldset><p class=' first_form  form_element form_fullwidth' id='element_avia_1_1'><label for=\"avia_1_1\">Dein Vorname: <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_1_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_1_1\" value=\"\" \/><\/p><p class=' first_form  form_element form_fullwidth' id='element_avia_2_1'><label for=\"avia_2_1\">Deine E-Mail Adresse: <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_2_1\" class=\"text_input is_email\" type=\"text\" id=\"avia_2_1\" value=\"\" \/><\/p><p class=' first_form  form_element form_fullwidth av-last-visible-form-element' id='element_avia_3_1'>\t <label for=\"avia_3_1\" class=\"textare_label hidden textare_label_avia_3_1\">Deine Nachricht: <abbr class=\"required\" title=\"required\">*<\/abbr><\/label>\t <textarea  name=\"avia_3_1\" class=\"text_area is_empty\" cols=\"40\" rows=\"7\" id=\"avia_3_1\" ><\/textarea><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_4_1\" class=\"hidden \" id=\"avia_4_1\" value=\"\" \/><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Senden\" class=\"button\"  data-sending-label=\"Sending\"\/><\/p><\/fieldset><div class=\"avia-disabled-forn\">This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.<\/div><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_desktop wbq_hide_on_tablet '   itemprop=\"text\" ><p><b>*<\/b> Bei Verwendung unseres Kontaktformulars werden folgende Daten von uns erfasst:<\/p>\n<p>&#8211; Name<br \/>\n&#8211; Ihre E-Mail-Adresse<br \/>\n&#8211; Datum und Uhrzeit der Kontaktanfrage<\/p>\n<p>Die Datenverarbeitung zum Zwecke der Kontaktaufnahme mit uns erfolgt nach Art. 6 Abs.1 lit.a DSGVO auf Grundlage Ihrer freiwillig erteilten Einwilligung und werden ausschlie\u00dflich zur Gew\u00e4hrleistung eines reibungslosen Supports verwendet. Weitere Information finden Sie in unserer Datenschutzerkl\u00e4rung \u00a72d.<\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank.php","meta":[],"_links":{"self":[{"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/pages\/34845\/"}],"collection":[{"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/pages\/"}],"about":[{"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/types\/page\/"}],"author":[{"embeddable":true,"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/users\/19\/"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/comments\/?post=34845"}],"version-history":[{"count":0,"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/pages\/34845\/revisions\/"}],"wp:attachment":[{"href":"https:\/\/www.zapptales.com\/de\/wp-json\/wp\/v2\/media\/?parent=34845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}