General questions about our chat books
Voice messages and videos are uploaded on the editing page as well. On the editing page you can decide whether you want them in your book or not. If you activated them on the editing page, they appear as QR codes on the editing page and later in the book. You can scan them with the QR code scanner in our app or with any QR code scanner of your choice.
Both formats (hard cover and soft cover) have a portrait format in DIN A5 size (14.8 x 21.0 cm).
No, there is no page limit. You can print your entire chat as a book. So that you don’t have to lug around bricks and for the binding to be as crisp in 10 years’ time as it is today, chats with more than 500 pages are automatically divided into volumes. The FAQ point “How are very long chats divided into volumes?” tells you more about how exactly this is done.
Yes, that’s possible. With this, you can, e.g.; Add new messages to a chat you have already uploaded or add a part which is missing due to changing your phone or phone number. You can even combine WhatsApp, Facebook Messenger, Instagram or Telegram chats in one book with this option 😊
In order that it works, you first need to upload the chats separately to zapptales and then inform our support team via email@example.com. The team will then start the merge directly via our software. 😊
Important: It’s only possible to merge two different chats without a time overlap. In case of an overlap, please tell us the period of each chat you’d like in your book.
You can access your videos and voice messages at any time by using the QR Code scanner in our zapptales app or by using any other QR Code scanner of your choice. 😊
Can I access the videos and voice messages in my book even though I’ve deleted them from my phone or my chat?
Yes, you can! 😊 As the files are saved on high security servers, they are available for you 24/7 – even if you have deleted the videos or voice messages from your phone or your chat at some point.
To print your WhatsApp, Facebook Messenger, Instagram or Telegram chat as a book, you can choose between a softcover and hardcover version. Both versions are printed in a DIN A5 format (14.8 x 21.0 cm). The cover has a thickness of 2mm and we use 115g/qm glossy paper for the print.
We know that memories are something to treasure. And to make sure that you can enjoy leafing through those memories time and again, we adhere to a very high quality standard.
The facts: Our books are printed in a high quality printing process at a specialized printer in Germany, using 115g/m² profigloss paper – in colour, of course 😊
There is no exact minimum length you chat needs to have – yet, to turn it into a book, it needs at least 36 pages. But don’t worry – if your chat has less than 36 pages, our software adds plain pages and you can still print a book. On these pages, you can add personal notes, write down your thoughts or add more pictures to make your book even more personal! 😊
I want to print my WhatsApp,Facebook Messenger, Instagram or Telegram chat as a book. How long can my chat be? Is there a data limit?
There is no data limitation if you want to print your WhatsApp, Facebook Messenger, Instagram or Telegram chat – your chat can be as long as you want. Very long chats are simply divided into volumes.
Do I have access to the videos and voice messages even though I’ve only ordered a PDF? Do I still need a QR Code scanner?
If you have ordered your book or PDF with QR codes, they appear in the PDF as well. In this case, you need a QR code scanner as well to access the videos and voice messages. 😊
In general, it is possible to print any kind of WhatsApp, Facebook Messenger, Instagram or Telegram messages – including all emojis, smileys, stickers and characters.
WhatsApp, Facebook Messenger, Instagram or Telegram regularly update their smileys database, and we always do our best to keep up to date 😊 If you happen to still find a mistake regarding these special characters, please let us know.
I don’t want to design a book, I just want to save a PDF of my chat. How can I do that?
Answer: Whatever you want to do with your chat, the first step is always to upload it to zapptales. The procedure for this is different for every messenger. Here you can find the respective instructions: https://www.zapptales.com/de/chat-buch-gestalten/
The PDF file costs up to 500 pages of chat 14,90 €. But don’t worry, the upload and design are free. Only when you decide on a product and place an order will there be costs for you. If your chat has more than 500 pages, you can also order a PDF file. In this case, please contact our support team directly at firstname.lastname@example.org so that we can quote you a price.