{"id":32760,"date":"2019-03-08T13:44:53","date_gmt":"2019-03-08T12:44:53","guid":{"rendered":"https:\/\/www.zapptales.com\/?page_id=32760"},"modified":"2020-07-09T11:06:05","modified_gmt":"2020-07-09T09:06:05","slug":"copy-media-files-and-add-them-to-my-zapptales-book","status":"publish","type":"page","link":"https:\/\/www.zapptales.com\/en\/copy-media-files-and-add-them-to-my-zapptales-book\/","title":{"rendered":"Tutorial: How to copy media files from WebWhatsApp and add them to my zapptales book"},"content":{"rendered":"

Tutorial: How to copy media files from WebWhatsApp and add them to my zapptales book<\/h1>\n<\/div><\/section>\n
<\/span><\/span><\/div>\n

Unfortunately, it can sometimes happen that WhatsApp does not upload all media files from your chat. This is because Android limits the data volume you can export from WhatsApp. This problem is caused by Android on WhatsApp and it is beyond our power to influence this.<\/p>\n

We have, however, come up with a solution so that you can still add the missing media to your zapptales book:<\/p>\n

On the zapptales chat edition page, you find place holders in those places where there are media files missing. Please make sure that the \u201cadd media\u201d function is activated, as the place holders are only visible in this mode. You can now manually add the missing media.<\/p>\n

Please note:<\/p>\n

    \n
  1. This can only be done on a computer<\/li>\n
  2. This tutorial is made using the Google Chrome browser. We recommend you also use the Google Chrome browser.<\/li>\n<\/ol>\n

    To access your WhatsApp media files and insert them into your chat, please follow these steps:<\/p>\n<\/div><\/section>\n

    <\/span><\/span><\/div>\n

    Option 1) Automatically upload pictures (our recommendation if you have a large number of pictures – does not work for videos and voice messages)<\/h4>\n

    Your chat is missing a large number of pictures, but only a few voice messages and videos? In this case, we recommend you use this automated option to upload your pictures and include the missing videos and voice messages manually later on.
    \nStart tutorial for Option 1<\/i><\/b><\/a><\/p>\n<\/div><\/section>\n

    <\/span><\/span><\/div>\n

    Option 1) Automatically upload pictures (our recommendation if you have a large number of pictures – does not work for videos and voice messages)<\/h4>\n

    Your chat is missing a large number of pictures, but only a few voice messages and videos? In this case, we recommend you use this automated option to upload your pictures and include the missing videos and voice messages manually later on.
    \n    Start tutorial for Option 1<\/i><\/b><\/a><\/p>\n<\/div><\/section>\n

    <\/span><\/span><\/div>\n

    Option 2) Download and import missing media manually (works for all types of media files)<\/h4>\n

    Your chat is missing pictures, videos and voice messages? Then this is the right option for you.
    \n    Start tutorial for Option 2<\/i><\/b><\/a><\/p>\n<\/div><\/section>\n

    <\/span><\/span><\/div>\n

    Option 2) Download and import missing media manually (works for all types of media files)<\/h4>\n

    Your chat is missing pictures, videos and voice messages? Then this is the right option for you.
    \n    Start tutorial for Option 2<\/i><\/b><\/a><\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div>

    \n

    Option 1) Recommended if you want to upload a large number of pictures (does not work for videos and voice messages)<\/h2>\n<\/div><\/section>\n
    <\/span><\/span><\/div>\n

    If you want to upload a large number of pictures all in one go, we suggest you use our chrome extension. Please follow these steps:<\/p>\n

      \n
    1. Upload the WhatsApp Chat in question one more time, but this time without media and via e-mail to en@zapptales.com<\/a> (please do not use the zapptales app to upload the chat \u2013 select the email option when exporting your chat)<\/li>\n
    2. Install the zapptales chrome extension in Google Chrome on your PC: https:\/\/chrome.google.com\/webstore\/detail\/zapptales\/cjblfpnbnjacmdghkcllignifbbhmlcn?hl=de<\/a><\/li>\n
    3. Open the chat you have uploaded to zapptales on WebWhatsApp https:\/\/web.whatsapp.com\/<\/a><\/li>\n
    4. In your Google Chrome browser, click on the purple \u201cz\u201d \u2013 that\u2019s the zapptales extension \u2013 and follow the steps in the tutorial.<\/li>\n
    5. Now, please use your new login data to access the chat you uploaded in step 1)<\/li>\n<\/ol>\n

      This is where the magic comes in: the zapptales Chrome extension now starts to upload your pictures from WebWhatsApp to your zapptales chat for you \ud83d\ude0a<\/p>\n<\/div><\/section><\/div>

      <\/span><\/span><\/div>
      \n
      zapptales Chrome Extension<\/div><\/div><\/div><\/p><\/div><\/div><\/div><\/div><\/div><\/div>
      \n

      Option 2) Download and import missing media manually (works for all types of media files)<\/h2>\n<\/div><\/section>\n
      <\/span><\/span><\/div>\n

      1. Open WebWhatsApp and the zapptales chat edition page in two separate windows<\/h3>\n<\/div><\/section>
      \n

      Start by opening your personal zapptales chat edition page and WebWhatsApp (https:\/\/web.whatsapp.com\/<\/a>) in two separate windows.<\/p>\n<\/div><\/section><\/p><\/div>

      WhatsAppWeb und Text-Editor \u00f6ffnen<\/div><\/div><\/div><\/div>
      <\/span><\/span><\/div>\n
      \nhttps:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/02\/WhatsAppWeb-Login-EN.mp4<\/a><\/video><\/div>\n<\/div><\/section><\/div>

      2. Log in to WebWhatsApp<\/h3>\n<\/div><\/section>
      \n

      In order to log in to WebWhatsApp, please:<\/p>\n