{"id":40509,"date":"2020-01-22T15:43:35","date_gmt":"2020-01-22T14:43:35","guid":{"rendered":"https:\/\/www.zapptales.com\/?page_id=40509"},"modified":"2020-07-09T11:04:15","modified_gmt":"2020-07-09T09:04:15","slug":"copy-media-files-and-add-them-to-zapptales-book","status":"publish","type":"page","link":"https:\/\/www.zapptales.com\/en\/copy-media-files-and-add-them-to-zapptales-book\/","title":{"rendered":"Step by step guide: How to copy media files from WebWhatsApp and add them to my zapptales book"},"content":{"rendered":"

Step by step guide: How to copy media files from WebWhatsApp and add them to my zapptales book<\/h1>\n<\/div><\/section>\n
<\/span><\/span><\/div>\n

Unfortunately, it can sometimes happen that WhatsApp does not upload all media files from your chat. This is because Android limits the data volume you can export from WhatsApp<\/strong>. This problem is caused by Android<\/strong> on WhatsApp and it is beyond our power to influence this.<\/p>\n

We have, however, come up with a solution so that you can still add the missing media to your zapptales book:<\/p>\n

On the zapptales chat edition page, you find place holders<\/strong> in those places where there are media files missing. Please make sure that the \u201cAdd media\u201d<\/strong> function is activated, as the place holders are only visible in this mode. You can now manually add<\/strong> the missing media.<\/p>\n

Please note:<\/p>\n

    \n
  1. This can only be done on a computer<\/strong><\/li>\n
  2. This tutorial is made using the Google Chrome<\/strong> browser. We recommend you also use the Google Chrome browser<\/li>\n<\/ol>\n

    To access your WhatsApp media files and insert them into your chat, please follow these steps:<\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><\/div><\/div>

    \n

    1. Open WebWhatsApp and the zapptales chat edition page in two separate windows<\/h3>\n<\/div><\/section>
    \n

    For the following steps, you need your PC.\u00a0<\/strong><\/p>\n

    Start by opening your personal zapptales chat edition page and WebWhatsApp (https:\/\/web.whatsapp.com\/<\/a>) in two separate windows.<\/p>\n<\/div><\/section><\/p><\/div>

    <\/div><\/div><\/div><\/div>
    <\/span><\/span><\/div>\n
    \nhttps:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/03\/Upload-VS-WebWA-EN.mp4<\/a><\/video><\/div>\n<\/div><\/section><\/div>

    2. Log in to WebWhatsApp<\/h3>\n<\/div><\/section>
    \n

    In order to log in to WebWhatsApp, please:<\/p>\n