{"id":57396,"date":"2022-03-31T14:59:44","date_gmt":"2022-03-31T12:59:44","guid":{"rendered":"https:\/\/www.zapptales.com\/?post_type=ufaq&#038;p=57396"},"modified":"2022-03-31T14:59:44","modified_gmt":"2022-03-31T12:59:44","slug":"the-app-android-didnt-upload-any-all-pictures-videos-and-voice-messages","status":"publish","type":"ufaq","link":"https:\/\/www.zapptales.com\/en\/ufaq\/the-app-android-didnt-upload-any-all-pictures-videos-and-voice-messages\/","title":{"rendered":"The app (Android) didn&#8217;t upload any \/ all pictures, videos and voice messages"},"content":{"rendered":"<p>Sometimes WhatsApp may not upload all the media files from your chat. This can be due to the following reasons:<\/p>\n<ul>\n<li>You have an Android phone and a very long chat? Unfortunately, Android limits the amount of data that can be exported to 15Mb (chat with media) or 40,000 messages (chat without media); this is a limitation of Android that we have no control over.<\/li>\n<li>You cancelled the chat upload in the middle of the process (in this case we recommend you to re-upload the chat).<\/li>\n<li>You don&#8217;t have all the media files saved on your phone anymore (because you might have deleted them at some point)<\/li>\n<\/ul>\n<p>To complete your chat, there are the following solutions:<\/p>\n<ul>\n<li>Edit your zapptales book on your phone and use the &#8220;Add Media&#8221; option to add the missing media from your phone gallery to your book.<\/li>\n<li>Upload individual media files manually via WebWhatsApp on your computer. Please note that this only works for media files from the last three months (due to a limitation of WhatsApp). You can find out exactly how this works <a href=\"https:\/\/youtu.be\/kUD2ilBQbZ0\">here<\/a>.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes WhatsApp may not upload all the media files from your chat. This can be due to the following reasons: You have an Android phone and a very long chat? Unfortunately, Android limits the amount of data that can be exported to 15Mb (chat with media) or 40,000 messages (chat without media); this is a [&hellip;]<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[130],"ufaq-tag":[],"_links":{"self":[{"href":"https:\/\/www.zapptales.com\/en\/wp-json\/wp\/v2\/ufaq\/57396\/"}],"collection":[{"href":"https:\/\/www.zapptales.com\/en\/wp-json\/wp\/v2\/ufaq\/"}],"about":[{"href":"https:\/\/www.zapptales.com\/en\/wp-json\/wp\/v2\/types\/ufaq\/"}],"author":[{"embeddable":true,"href":"https:\/\/www.zapptales.com\/en\/wp-json\/wp\/v2\/users\/4\/"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zapptales.com\/en\/wp-json\/wp\/v2\/comments\/?post=57396"}],"wp:attachment":[{"href":"https:\/\/www.zapptales.com\/en\/wp-json\/wp\/v2\/media\/?parent=57396"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/www.zapptales.com\/en\/wp-json\/wp\/v2\/ufaq-category\/?post=57396"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/www.zapptales.com\/en\/wp-json\/wp\/v2\/ufaq-tag\/?post=57396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}