{"id":36131,"date":"2019-06-11T14:51:01","date_gmt":"2019-06-11T12:51:01","guid":{"rendered":"https:\/\/www.zapptales.com\/?page_id=36131"},"modified":"2023-03-31T12:30:58","modified_gmt":"2023-03-31T10:30:58","slug":"ayuda-y-contacto","status":"publish","type":"page","link":"https:\/\/www.zapptales.com\/es\/ayuda-y-contacto\/","title":{"rendered":"Ayuda y contacto"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_slideshow_full  avia-builder-el-first  wbq_hide_on_mobile  container_wrap sidebar_right' style=' '  ><div   data-size='no scaling'  data-lightbox_size='large'  data-animation='slide'  data-conditional_play=''  data-ids='34071'  data-video_counter='0'  data-autoplay='false'  data-bg_slider='false'  data-slide_height=''  data-handle='av_slideshow_full'  data-interval='5'  data-class=' '  data-el_id=''  data-css_id=''  data-scroll_down=''  data-control_layout='av-control-default'  data-custom_markup=''  data-perma_caption=''  data-autoplay_stopper=''  data-image_attachment=''  data-min_height='0px'  data-src=''  data-position='top left'  data-repeat='no-repeat'  data-attach='scroll'  data-stretch=''  class='avia-slideshow avia-slideshow-1  av-control-default av-default-height-applied avia-slideshow-no scaling av_slideshow_full   avia-slide-slider '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 20%;' ><li  class=' av-single-slide slide-1 ' ><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class = \"caption_fullwidth av-slideshow-caption caption_center\"><div class = \"container caption_container\"><div class = \"slideshow_caption\"><div class = \"slideshow_inner_caption\"><div class = \"slideshow_align_caption\"><h2  class='avia-caption-title  '  itemprop=\"name\" >Servicio de atenci\u00f3n al cliente \ud83d\ude0a<\/h2><\/div><\/div><\/div><\/div><\/div><img src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/05\/zapptales-support-2-1500x300.jpg' width='1500' height='300' title='zapptales-support-2-1500x300' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div>\n<div id='full_slider_2'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-1  el_after_av_slideshow_full  el_before_av_hr  wbq_landing_section_1_slider wbq_hide_on_desktop wbq_hide_on_mobile  slider-not-first container_wrap sidebar_right' style=' '  ><div   data-size='no scaling'  data-lightbox_size='large'  data-animation='slide'  data-conditional_play=''  data-ids='34397'  data-video_counter='0'  data-autoplay='false'  data-bg_slider='false'  data-slide_height=''  data-handle='av_slideshow_full'  data-interval='5'  data-class=' '  data-el_id=''  data-css_id=''  data-scroll_down=''  data-control_layout='av-control-default'  data-custom_markup=''  data-perma_caption=''  data-autoplay_stopper=''  data-image_attachment=''  data-min_height='0px'  data-src=''  data-position='top left'  data-repeat='no-repeat'  data-attach='scroll'  data-stretch=''  class='avia-slideshow avia-slideshow-2  av-control-default av-default-height-applied avia-slideshow-no scaling av_slideshow_full   avia-slide-slider '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 100%;' ><li  class=' av-single-slide slide-1 ' ><div data-rel='slideshow-2' class='avia-slide-wrap '   ><div class = \"caption_fullwidth av-slideshow-caption caption_center\"><div class = \"container caption_container\"><div class = \"slideshow_caption\"><div class = \"slideshow_inner_caption\"><div class = \"slideshow_align_caption\"><h2  class='avia-caption-title  '  itemprop=\"name\" >Servicio de atenci\u00f3n al cliente \ud83d\ude0a<\/h2><\/div><\/div><\/div><\/div><\/div><img src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/zapptales-support-header-mobile.jpg' width='300' height='300' title='zapptales support header mobile' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_2'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-36131'><div class='entry-content-wrapper clearfix'>\n<div  style='height:1px; margin-top:-25px'  class='hr hr-invisible   avia-builder-el-2  el_after_av_slideshow_full  el_before_av_layout_row  avia-builder-el-no-sibling  wbq_hide_on_mobile'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='bestellfristen-desktop'  class='av-layout-grid-container entry-content-wrapper main_color av-flex-cells     avia-builder-el-3  el_after_av_hr  el_before_av_heading  wbq_hide_on_mobile wbq_hide_on_tablet wbq_hide_on_desktop submenu-not-first container_wrap sidebar_right' style=' '  >\n<div class=\"flex_cell no_margin av_one_full  avia-builder-el-4  avia-builder-el-no-sibling   \" style='vertical-align:top; padding:25px 5% 15px 5% ; '><div class='flex_cell_inner' ><br \/>\n\t<div  style='background:#780091;color:#ffffff;border-color:#333333;' class='av_promobox  avia-button-no   avia-builder-el-6  el_after_av_codeblock  avia-builder-el-last '>\t\t<div class='avia-promocontent'><\/p>\n<p style=\"text-align: center;\">\ud83c\udf84 Consulta las <a style=\"color: white; text-decoration: underline;\" href=\"https:\/\/www.zapptales.com\/es\/ayuda-y-contacto\/#ulp-bEyPUT5HpwHhCu1u\">fechas l\u00edmite para pedidos para Navidad<\/a> \ud83c\udf84<\/p>\n<p>\n<\/div>\t<\/div><\/p>\n<\/div><\/div>\n<\/div><div id='after_submenu_1'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-36131'><div class='entry-content-wrapper clearfix'>\n<div  style='padding-bottom:10px; ' class='av-special-heading av-special-heading-h1  blockquote modern-quote  avia-builder-el-7  el_after_av_layout_row  el_before_av_textblock  avia-builder-el-first  wbq_hide_on_mobile '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >\u00bfEn qu\u00e9 te podemos ayudar?<\/h1><div class='special-heading-border'><div class='special-heading-inner-border' ><\/div><\/div><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_mobile '   itemprop=\"text\" ><p>Aqu\u00ed encontrar\u00e1s respuestas a las preguntas m\u00e1s frecuentes &#8211; \u00a1y mucho m\u00e1s! \ud83d\ude0a<\/p>\n<\/div><\/section>\n<div  style='height:15px' class='hr hr-invisible   avia-builder-el-9  el_after_av_textblock  el_before_av_one_third  wbq_hide_on_mobile'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding first  avia-builder-el-10  el_after_av_hr  el_before_av_one_third  wbq_hide_on_mobile \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-11  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-zapptales\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zu-zapptales.png' alt='Fragen zu zapptales' title='Fragen zu zapptales'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre zapptales<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   avia-builder-el-13  el_after_av_one_third  el_before_av_one_third  wbq_hide_on_mobile \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-14  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-nuestros-libros\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zu-unseren-Chat-B\u00fccher.png' alt='Fragen zu unseren Chat B\u00fccher' title='Fragen zu unseren Chat B\u00fccher'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre nuestros libros<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   avia-builder-el-16  el_after_av_one_third  el_before_av_one_third  wbq_hide_on_mobile \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-17  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-las-apps-y-el-upload-de-tu-chat\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zum-Chat-Upload-und-unseren-Apps.png' alt='Fragen zum Chat Upload und unseren Apps' title='Fragen zum Chat Upload und unseren Apps'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre las apps y el upload de tu chat<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding first  avia-builder-el-19  el_after_av_one_third  el_before_av_one_third  wbq_hide_on_mobile column-top-margin\" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-20  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-la-edicion-del-chat-y-falta-de-contenido\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zur-Gestaltung-un-dem-Inhalt.png' alt='Fragen zur Gestaltung un dem Inhalt' title='Fragen zur Gestaltung un dem Inhalt'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre la edici\u00f3n del chat y falta de contenido<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   avia-builder-el-22  el_after_av_one_third  el_before_av_one_third  wbq_hide_on_mobile column-top-margin\" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-23  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-precios-y-metodos-de-pago\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zu-den-Preisen-und-der-Bezahlung.png' alt='Fragen zu den Preisen und der Bezahlung' title='Fragen zu den Preisen und der Bezahlung'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre precios y m\u00e9todos de pago<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   avia-builder-el-25  el_after_av_one_third  el_before_av_hr  wbq_hide_on_mobile column-top-margin\" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-builder-el-26  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-el-envio-y-entrega-de-tu-pedido\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zum-Versand-und-der-Lieferung.png' alt='Fragen zum Versand und der Lieferung' title='Fragen zum Versand und der Lieferung'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre el env\u00edo y entrega de tu libro<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div  style='height:50px' class='hr hr-invisible   avia-builder-el-28  el_after_av_one_third  el_before_av_section  avia-builder-el-last  wbq_hide_on_mobile'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_1'  class='avia-section main_color avia-section-default avia-no-border-styling av-section-color-overlay-active avia-bg-style-scroll  avia-builder-el-29  el_after_av_hr  el_before_av_hr  wbq_hide_on_mobile  container_wrap sidebar_right' style='background-color: #f0e6dc;  margin-top:0px; margin-bottom:0px; '  ><div class='av-section-color-overlay-wrap'><div class='av-section-color-overlay' style='opacity: 0.5; background-image: url(https:\/\/www.zapptales.com\/wp-content\/uploads\/2016\/03\/symphony.png); background-repeat: repeat;'><\/div><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-36131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h3>Estas son las preguntas m\u00e1s frecuentes &#8211; y sus respuestas \ud83d\ude0a<\/h3>\n<\/div><\/section>\n<div  style='height:50px' class='hr hr-invisible   avia-builder-el-31  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p><div class='ufaq-faq-list' id='ufaq-faq-list'><style>.ewd-ufaq-post-margin-symbol span {\nfont-family:'ewd-toggle-icon'!important;\n}<\/style><style>.ewd-ufaq-post-margin-symbol { color:#780091 !important;}\n.ewd-ufaq-post-margin-symbol span { }\n.ufaq-faq-display-style-Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Block.ewd-ufaq-post-active a,.ufaq-faq-display-style-Block:hover, .ufaq-faq-display-style-Block:hover a, .ufaq-faq-display-style-Block:hover h4 { background-color:#f0e6dc !important;color:#780091 !important;}\n.ufaq-faq-display-style-Border_Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Border_Block:hover, .ufaq-faq-display-style-Border_Block:hover h1, .ufaq-faq-display-style-Border_Block:hover h2, .ufaq-faq-display-style-Border_Block:hover h3, .ufaq-faq-display-style-Border_Block:hover h4, .ufaq-faq-display-style-Border_Block:hover h5, .ufaq-faq-display-style-Border_Block:hover h6 { background-color:#f0e6dc !important;color:#780091 !important;}\n.ufaq-faq-display-style-Border_Block .ufaq-faq-body { border-color:#f0e6dc !important;}\n.ufaq-faq-display-style-Border_Block .comment-reply-title, .ufaq-faq-display-style-Border_Block:hover .comment-reply-title { background-color: transparent !important;}\ndiv.ufaq-faq-category-title h4 h4 { color:#424242 !important;}\n.ufaq-faq-header-title a{ color:#424242 !important;margin:10px !important;}\ndiv.ufaq-faq-title h4 { color:#424242 !important;margin:10px !important;}\n.ewd-ufaq-post-margin-symbol { margin-top:2px !important;}\ndiv.ufaq-faq-post p { color:#424242 !important;margin:10px !important;}\ndiv.ufaq-faq-body, .ufaq-faq-display-style-Border_Block .ufaq-faq-body { color:#424242 !important;}\ndiv.ewd-ufaq-author-date { color:#424242 !important;}\ndiv.ufaq-faq-categories, div.ufaq-faq-tags { color:#424242 !important;}\n<\/style><script language='JavaScript' type='text\/javascript'>var faq_accordion = true;var faq_scroll = true;var reveal_effect = 'none';<\/script><div class='ewd-ufaq-faqs'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns-No ufaq-faq-display-style-Block' id='ufaq-post-M6D-36300-0' data-postid='M6D-36300-0'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-36300' data-postid='M6D-36300-0'><a class='ewd-ufaq-post-margin'  href='https:\/\/www.zapptales.com\/es\/ufaq\/cuanto-cuesta-un-libro-de-whatsapp-o-facebook-messenger-con-zapptales\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-M6D-36300-0'><span id='ewd-ufaq-post-symbol-M6D-36300-0'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>\u00bfCu\u00e1nto cuesta un libro de WhatsApp, Facebook Messenger, Instagram, iMessage, Threema o Telegram?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-36300 ewd-ufaq-hidden' id='ufaq-body-M6D-36300-0'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-36300'><p>El precio de un libro de tus conversaciones de WhatsApp, Facebook Messenger, Instagram, iMessage, Threema o Telegram depende del n\u00famero de p\u00e1ginas:<\/p>\n<ul>\n<li>La versi\u00f3n con\u00a0<strong>tapa dura<\/strong> cuesta 37,90\u20ac hasta 100 p\u00e1ginas, +5\u20ac por cada 50 p\u00e1ginas adicionales. A partir de 1.000 p\u00e1ginas recibes autom\u00e1ticamente un descuento especial;<\/li>\n<li>La versi\u00f3n con\u00a0<strong>tapa blanda<\/strong> cuesta 34,90\u20ac hasta 100 p\u00e1ginas, +5\u20ac por cada 50 p\u00e1ginas adicionales. A partir de 1.000 p\u00e1ginas recibes autom\u00e1ticamente un descuento especial;<\/li>\n<li>La versi\u00f3n digital en\u00a0<strong>formato PDF<\/strong> cuesta 16,90\u20ac hasta 500 p\u00e1ginas, +1\u20ac por cada 50 p\u00e1ginas adicionales, y se puede descargar al instante.<\/li>\n<\/ul>\n<p>El precio para imprimir los videos y mensajes de voz en forma de <strong>c\u00f3digos QR<\/strong> es de 9,90\u20ac para el almacenamiento durante 10 a\u00f1os (independientemente de cu\u00e1ntos c\u00f3digos QR tiene tu libro). Si quieres guardar tus c\u00f3digos QR durante m\u00e1s tiempo, puedes a\u00f1adir plazos de 5 a\u00f1os adicionales por +3 \u20ac.<\/p>\n<p>Cada copia adicional de tu libro tiene un <strong>25% de descuento<\/strong> \ud83d\ude0a<\/p>\n<p>Adicionalmente, tienes la opci\u00f3n de almacenar tu chat permanentemente en zapptales. El coste de almacenar tu chat durante 10 a\u00f1os es de 9,90 \u20ac. En este caso tambi\u00e9n puedes a\u00f1adir plazos de 5 a\u00f1os adicionales por +3 \u20ac.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class='ewd-ufaq-bottom ewd-ufaq-page-type-Load_More' data-currentpage='0'><form><input type='hidden' name='include_category' value='' id='ufaq-include-category' \/><input type='hidden' name='exclude_category' value='' id='ufaq-exclude-category' \/><input type='hidden' name='orderby' value='meta_value_num' id='ufaq-orderby' \/><input type='hidden' name='order' value='ASC' id='ufaq-order' \/><input type='hidden' name='post_count' value='-1' id='ufaq-post-count' \/><input type='hidden' name='current_url' value='\/es\/wp-json\/wp\/v2\/pages\/36131\/' id='ufaq-current-url' \/><\/form><div class='ewd-ufaq-load-more ewd-ufaq-hidden'><h4>Load More<\/h4><\/div><\/div><br \/>\n<div class='ufaq-faq-list' id='ufaq-faq-list'><style>.ewd-ufaq-post-margin-symbol span {\nfont-family:'ewd-toggle-icon'!important;\n}<\/style><style>.ewd-ufaq-post-margin-symbol { color:#780091 !important;}\n.ewd-ufaq-post-margin-symbol span { }\n.ufaq-faq-display-style-Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Block.ewd-ufaq-post-active a,.ufaq-faq-display-style-Block:hover, .ufaq-faq-display-style-Block:hover a, .ufaq-faq-display-style-Block:hover h4 { background-color:#f0e6dc !important;color:#780091 !important;}\n.ufaq-faq-display-style-Border_Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Border_Block:hover, .ufaq-faq-display-style-Border_Block:hover h1, .ufaq-faq-display-style-Border_Block:hover h2, .ufaq-faq-display-style-Border_Block:hover h3, .ufaq-faq-display-style-Border_Block:hover h4, .ufaq-faq-display-style-Border_Block:hover h5, .ufaq-faq-display-style-Border_Block:hover h6 { background-color:#f0e6dc !important;color:#780091 !important;}\n.ufaq-faq-display-style-Border_Block .ufaq-faq-body { border-color:#f0e6dc !important;}\n.ufaq-faq-display-style-Border_Block .comment-reply-title, .ufaq-faq-display-style-Border_Block:hover .comment-reply-title { background-color: transparent !important;}\ndiv.ufaq-faq-category-title h4 h4 { color:#424242 !important;}\n.ufaq-faq-header-title a{ color:#424242 !important;margin:10px !important;}\ndiv.ufaq-faq-title h4 { color:#424242 !important;margin:10px !important;}\n.ewd-ufaq-post-margin-symbol { margin-top:2px !important;}\ndiv.ufaq-faq-post p { color:#424242 !important;margin:10px !important;}\ndiv.ufaq-faq-body, .ufaq-faq-display-style-Border_Block .ufaq-faq-body { color:#424242 !important;}\ndiv.ewd-ufaq-author-date { color:#424242 !important;}\ndiv.ufaq-faq-categories, div.ufaq-faq-tags { color:#424242 !important;}\n<\/style><script language='JavaScript' type='text\/javascript'>var faq_accordion = true;var faq_scroll = true;var reveal_effect = 'none';<\/script><div class='ewd-ufaq-faqs'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns-No ufaq-faq-display-style-Block' id='ufaq-post-JQZ-36314-0' data-postid='JQZ-36314-0'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-36314' data-postid='JQZ-36314-0'><a class='ewd-ufaq-post-margin'  href='https:\/\/www.zapptales.com\/es\/ufaq\/paises-plazos-de-entrega-y-costes-de-envio\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-JQZ-36314-0'><span id='ewd-ufaq-post-symbol-JQZ-36314-0'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>Pa\u00edses, plazos de entrega y costes de env\u00edo<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-36314 ewd-ufaq-hidden' id='ufaq-body-JQZ-36314-0'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-36314'><ul>\n<li><strong>Alemania:<\/strong> 5 a 9 d\u00edas laborables (5,95\u20ac)<\/li>\n<li><strong>Espa\u00f1a, Portugal &#038; Italia:<\/strong><strong>\u00a0<\/strong>\n<ul>\n<li><strong>Est\u00e1ndar:\u00a0<\/strong>7 a 12 d\u00edas laborables (9,95\u20ac)<\/li>\n<li><strong>Express:\u00a0<\/strong>5 a 9 d\u00edas laborables (44,95\u20ac)<\/li>\n<\/ul>\n<\/li>\n<li><strong>Reino Unido:<\/strong>\n<ul>\n<li><strong>Est\u00e1ndar:\u00a0<\/strong>7 a 12 d\u00edas laborables (11,95\u20ac)<\/li>\n<li><strong>Express:\u00a0<\/strong>5 a 9 d\u00edas laborables (19,95\u20ac)<\/li>\n<\/ul>\n<\/li>\n<li><strong>Resto de Europa:<\/strong> 7 a 12 d\u00edas laborables (8,45\u20ac)<\/li>\n<li><strong>Suiza:<\/strong>\n<ul>\n<li><strong>Est\u00e1ndar:\u00a0<\/strong>7 a 12 d\u00edas laborables (11,95\u20ac*\/**)<\/li>\n<li><strong>Express:\u00a0<\/strong>5 a 9 d\u00edas laborables (29,95\u20ac*\/**)<\/li>\n<\/ul>\n<\/li>\n<li><strong>EEUU, Canad\u00e1, Hong Kong y Australia:<\/strong>\n<ul>\n<li><strong>Est\u00e1ndar:<\/strong> 12 a 15 d\u00edas laborables (29,95\u20ac*\/**)<\/li>\n<li><strong>Express:<\/strong>\u00a07 a 9 d\u00edas laborables (39,95\u20ac*\/**)<\/li>\n<\/ul>\n<\/li>\n<li><strong>Am\u00e9rica del Sur (Argentina, Brasil, Colombia, M\u00e9xico):<\/strong>\n<ul>\n<li><strong>Est\u00e1ndar:<\/strong>\u00a015 a 20 d\u00edas laborables (24,95\u20ac*\/**)<\/li>\n<li><strong>Express:<\/strong>\u00a07 a 9 d\u00edas laborables (45,95\u20ac*\/**)<\/li>\n<\/ul>\n<\/li>\n<li><strong>Resto del mundo:<\/strong> 10 a 20 d\u00edas laborables (24,95\u20ac \u2013 59,95\u20ac)*<\/li>\n<\/ul>\n<p>Estos plazos se cuentan a partir del primer d\u00eda laborable posterior al d\u00eda del pedido.<\/p>\n<p>Cuando se haya enviado tu libro recibir\u00e1s un mail con un link a la p\u00e1gina de seguimiento de tu pedido.<\/p>\n<p>* Todos los paquetes internacionales se env\u00edan con DHL World Premium, que incluye los costes de aduanas e importaci\u00f3n de tu pedido.<\/p>\n<p>** En algunos casos el env\u00edo internacional puede tardar m\u00e1s de lo esperado debido al control en aduanas (demoras de 10 a 20 d\u00edas). Por favor, contacta a nuestro\u00a0<a href=\"mailto:support@zapptales.com\">support@zapptales.com<\/a>\u00a0para m\u00e1s informaci\u00f3n.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class='ewd-ufaq-bottom ewd-ufaq-page-type-Load_More' data-currentpage='0'><form><input type='hidden' name='include_category' value='' id='ufaq-include-category' \/><input type='hidden' name='exclude_category' value='' id='ufaq-exclude-category' \/><input type='hidden' name='orderby' value='meta_value_num' id='ufaq-orderby' \/><input type='hidden' name='order' value='ASC' id='ufaq-order' \/><input type='hidden' name='post_count' value='-1' id='ufaq-post-count' \/><input type='hidden' name='current_url' value='\/es\/wp-json\/wp\/v2\/pages\/36131\/' id='ufaq-current-url' \/><\/form><div class='ewd-ufaq-load-more ewd-ufaq-hidden'><h4>Load More<\/h4><\/div><\/div><br \/>\n<div class='ufaq-faq-list' id='ufaq-faq-list'><style>.ewd-ufaq-post-margin-symbol span {\nfont-family:'ewd-toggle-icon'!important;\n}<\/style><style>.ewd-ufaq-post-margin-symbol { color:#780091 !important;}\n.ewd-ufaq-post-margin-symbol span { }\n.ufaq-faq-display-style-Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Block.ewd-ufaq-post-active a,.ufaq-faq-display-style-Block:hover, .ufaq-faq-display-style-Block:hover a, .ufaq-faq-display-style-Block:hover h4 { background-color:#f0e6dc !important;color:#780091 !important;}\n.ufaq-faq-display-style-Border_Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Border_Block:hover, .ufaq-faq-display-style-Border_Block:hover h1, .ufaq-faq-display-style-Border_Block:hover h2, .ufaq-faq-display-style-Border_Block:hover h3, .ufaq-faq-display-style-Border_Block:hover h4, .ufaq-faq-display-style-Border_Block:hover h5, .ufaq-faq-display-style-Border_Block:hover h6 { background-color:#f0e6dc !important;color:#780091 !important;}\n.ufaq-faq-display-style-Border_Block .ufaq-faq-body { border-color:#f0e6dc !important;}\n.ufaq-faq-display-style-Border_Block .comment-reply-title, .ufaq-faq-display-style-Border_Block:hover .comment-reply-title { background-color: transparent !important;}\ndiv.ufaq-faq-category-title h4 h4 { color:#424242 !important;}\n.ufaq-faq-header-title a{ color:#424242 !important;margin:10px !important;}\ndiv.ufaq-faq-title h4 { color:#424242 !important;margin:10px !important;}\n.ewd-ufaq-post-margin-symbol { margin-top:2px !important;}\ndiv.ufaq-faq-post p { color:#424242 !important;margin:10px !important;}\ndiv.ufaq-faq-body, .ufaq-faq-display-style-Border_Block .ufaq-faq-body { color:#424242 !important;}\ndiv.ewd-ufaq-author-date { color:#424242 !important;}\ndiv.ufaq-faq-categories, div.ufaq-faq-tags { color:#424242 !important;}\n<\/style><script language='JavaScript' type='text\/javascript'>var faq_accordion = true;var faq_scroll = true;var reveal_effect = 'none';<\/script><div class='ewd-ufaq-faqs'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns-No ufaq-faq-display-style-Block' id='ufaq-post-DGe-36213-0' data-postid='DGe-36213-0'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-36213' data-postid='DGe-36213-0'><a class='ewd-ufaq-post-margin'  href='https:\/\/www.zapptales.com\/es\/ufaq\/puedo-imprimir-diferentes-chats-en-un-mismo-libro-zapptales\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-DGe-36213-0'><span id='ewd-ufaq-post-symbol-DGe-36213-0'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>\u00bfPuedo imprimir diferentes chats en un mismo libro zapptales?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-36213 ewd-ufaq-hidden' id='ufaq-body-DGe-36213-0'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-36213'><p>S\u00ed, eso es posible. De esta forma puedes a\u00f1adir nuevos mensajes a un chat que ya has subido o a\u00f1adir una parte que falta debido a un cambio de m\u00f3vil o n\u00famero de tel\u00e9fono. Incluso puedes combinar un chat de WhatsApp, Facebook Messenger, Instagram, iMessage, Telegram o Threema en un mismo libro \ud83d\ude0a<\/p>\n<p>Para poder juntar los chats primero tienes que subirlos por separado a zapptales. A continuaci\u00f3n, av\u00edsanos enviando un email a\u00a0<a href=\"mailto:support@zapptales.com\">support@zapptales.com<\/a>\u00a0para que podamos proceder a juntar tus chats a trav\u00e9s de nuestro software.<\/p>\n<p><strong>Ten en cuenta:<\/strong> Al juntar los chats, nuestro software ordena los mensajes cronol\u00f3gicamente.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class='ewd-ufaq-bottom ewd-ufaq-page-type-Load_More' data-currentpage='0'><form><input type='hidden' name='include_category' value='' id='ufaq-include-category' \/><input type='hidden' name='exclude_category' value='' id='ufaq-exclude-category' \/><input type='hidden' name='orderby' value='meta_value_num' id='ufaq-orderby' \/><input type='hidden' name='order' value='ASC' id='ufaq-order' \/><input type='hidden' name='post_count' value='-1' id='ufaq-post-count' \/><input type='hidden' name='current_url' value='\/es\/wp-json\/wp\/v2\/pages\/36131\/' id='ufaq-current-url' \/><\/form><div class='ewd-ufaq-load-more ewd-ufaq-hidden'><h4>Load More<\/h4><\/div><\/div><br \/>\n<div class='ufaq-faq-list' id='ufaq-faq-list'><style>.ewd-ufaq-post-margin-symbol span {\nfont-family:'ewd-toggle-icon'!important;\n}<\/style><style>.ewd-ufaq-post-margin-symbol { color:#780091 !important;}\n.ewd-ufaq-post-margin-symbol span { }\n.ufaq-faq-display-style-Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Block.ewd-ufaq-post-active a,.ufaq-faq-display-style-Block:hover, .ufaq-faq-display-style-Block:hover a, .ufaq-faq-display-style-Block:hover h4 { background-color:#f0e6dc !important;color:#780091 !important;}\n.ufaq-faq-display-style-Border_Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Border_Block:hover, .ufaq-faq-display-style-Border_Block:hover h1, .ufaq-faq-display-style-Border_Block:hover h2, .ufaq-faq-display-style-Border_Block:hover h3, .ufaq-faq-display-style-Border_Block:hover h4, .ufaq-faq-display-style-Border_Block:hover h5, .ufaq-faq-display-style-Border_Block:hover h6 { background-color:#f0e6dc !important;color:#780091 !important;}\n.ufaq-faq-display-style-Border_Block .ufaq-faq-body { border-color:#f0e6dc !important;}\n.ufaq-faq-display-style-Border_Block .comment-reply-title, .ufaq-faq-display-style-Border_Block:hover .comment-reply-title { background-color: transparent !important;}\ndiv.ufaq-faq-category-title h4 h4 { color:#424242 !important;}\n.ufaq-faq-header-title a{ color:#424242 !important;margin:10px !important;}\ndiv.ufaq-faq-title h4 { color:#424242 !important;margin:10px !important;}\n.ewd-ufaq-post-margin-symbol { margin-top:2px !important;}\ndiv.ufaq-faq-post p { color:#424242 !important;margin:10px !important;}\ndiv.ufaq-faq-body, .ufaq-faq-display-style-Border_Block .ufaq-faq-body { color:#424242 !important;}\ndiv.ewd-ufaq-author-date { color:#424242 !important;}\ndiv.ufaq-faq-categories, div.ufaq-faq-tags { color:#424242 !important;}\n<\/style><script language='JavaScript' type='text\/javascript'>var faq_accordion = true;var faq_scroll = true;var reveal_effect = 'none';<\/script><div class='ewd-ufaq-faqs'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns-No ufaq-faq-display-style-Block' id='ufaq-post-JmW-36257-0' data-postid='JmW-36257-0'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-36257' data-postid='JmW-36257-0'><a class='ewd-ufaq-post-margin'  href='https:\/\/www.zapptales.com\/es\/ufaq\/android-no-se-han-subido-todos-los-archivos-media-que-puedo-hacer\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-JmW-36257-0'><span id='ewd-ufaq-post-symbol-JmW-36257-0'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>No se han subido todos los archivos media de mi chat (fotos, videos y audios). \u00bfQu\u00e9 ha pasado?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-36257 ewd-ufaq-hidden' id='ufaq-body-JmW-36257-0'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-36257'><p>Si has subido tu chat a zapptales pero resulta que faltan fotos, videos o mensajes de voz, puede ser que haya pasado lo siguiente:<\/p>\n<ul>\n<li><strong>Has cerrado o abandonado la app<\/strong> de zapptales durante el proceso de subida de archivos media: En este caso tienes que <strong>exportar de nuevo<\/strong> el chat desde WhatsApp y subirlo a trav\u00e9s de nuestra app. Es muy importante que <strong>no cierres o abandones la app durante el proceso de subida de datos<\/strong>, ya que eso puede hacer que no finalice correctamente la carga de archivos.<\/li>\n<li>No ten\u00edas una buena <strong>conexi\u00f3n Wifi<\/strong> durante la subida de archivos media. En este caso tambi\u00e9n tendr\u00edas que\u00a0exportar de nuevo el chat desde WhatsApp y subirlo a trav\u00e9s de nuestra app. Es muy importante que tengas una <strong>buena conexi\u00f3n Wifi durante la subida de archivos media<\/strong>, ya que se trata de una gran cantidad de datos que se tienen que procesar.<\/li>\n<\/ul>\n<p>No dudes en contactar a nuestro soporte t\u00e9cnico (<a href=\"mailto:support@zapptales.com\">support@zapptales.com<\/a>) si necesitas ayuda \ud83d\ude0a<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class='ewd-ufaq-bottom ewd-ufaq-page-type-Load_More' data-currentpage='0'><form><input type='hidden' name='include_category' value='' id='ufaq-include-category' \/><input type='hidden' name='exclude_category' value='' id='ufaq-exclude-category' \/><input type='hidden' name='orderby' value='meta_value_num' id='ufaq-orderby' \/><input type='hidden' name='order' value='ASC' id='ufaq-order' \/><input type='hidden' name='post_count' value='-1' id='ufaq-post-count' \/><input type='hidden' name='current_url' value='\/es\/wp-json\/wp\/v2\/pages\/36131\/' id='ufaq-current-url' \/><\/form><div class='ewd-ufaq-load-more ewd-ufaq-hidden'><h4>Load More<\/h4><\/div><\/div><\/p>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-36131'><div class='entry-content-wrapper clearfix'>\n<div  style='height:50px' class='hr hr-invisible   wbq_hide_on_mobile'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_mobile '   itemprop=\"text\" ><h2 style=\"text-align: right;\">\u00bfTienes alguna otra pregunta?<\/h2>\n<\/div><\/section>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_mobile '   itemprop=\"text\" ><p style=\"text-align: right;\">\u00a1Cont\u00e1ctanos! Estaremos encantados de ayudarte \ud83d\ude0a<br \/>\nPuedes contactarnos por:<\/p>\n<\/div><\/section>\n<div  style='height:25px' class='hr hr-invisible   wbq_hide_on_mobile'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding first  wbq_hide_on_mobile \" style='border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='avia_image' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2018\/04\/2709.png' alt='' title='2709' height=\"128\" width=\"128\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>\u00a0Email<\/strong><\/p>\n<p style=\"text-align: center;\"><a href=\"mailto:support@zapptales.com?subject=Anfrage%20ueber%20\/es\/ayuda-y-contacto\/%20(E-Mail%20Desktop)\">support@zapptales.com<\/a><\/p>\n<p style=\"text-align: center;\">Laborables de 9h a 18h<\/p>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding   wbq_hide_on_mobile \" style='border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.facebook.com\/msg\/zapptales\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Facebook-Messenger.png' alt='Facebook Messenger' title='Facebook-Messenger'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Facebook Messenger<\/strong><\/p>\n<p style=\"text-align: center;\">Haz clic en el logotipo de Facebook Messenger<\/p>\n<p style=\"text-align: center;\">Laborables de 9h a 18h<\/p>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding first  wbq_hide_on_mobile wbq_hide_on_desktop wbq_hide_on_tablet \" style='border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='avia_image' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Live-Chat.png' alt='Telefon' title='Live Chat' height=\"128\" width=\"128\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Live Chat<\/strong><\/p>\n<p style=\"text-align: center;\">Disponible en la p\u00e1gina de edici\u00f3n de tu libro<\/p>\n<p style=\"text-align: center;\">Lun-Juev de 9h a 21h (CET)<br \/>\nVie de 9h a 16h (CET)<\/p>\n<\/div><\/section><\/p><\/div><\/p>\n<div  style='height:50px' class='hr hr-invisible   wbq_hide_on_mobile'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_mobile '   itemprop=\"text\" ><p><strong>Contacto<\/strong><\/p>\n<\/div><\/section>\n<form action=\"https:\/\/www.zapptales.com\/es\/ayuda-y-contacto\/\" method=\"post\"  class=\"avia_ajax_form av-form-labels-visible   wbq_hide_on_mobile  \" data-avia-form-id=\"1\" data-avia-redirect='' ><fieldset><p class=' first_form  form_element form_fullwidth' id='element_avia_1_1'><label for=\"avia_1_1\">Nombre <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_1_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_1_1\" value=\"\" \/><\/p><p class=' first_form  form_element form_fullwidth' id='element_avia_2_1'><label for=\"avia_2_1\">Email <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_2_1\" class=\"text_input is_email\" type=\"text\" id=\"avia_2_1\" value=\"\" \/><\/p><p class=' first_form  form_element form_fullwidth av-last-visible-form-element' id='element_avia_3_1'>\t <label for=\"avia_3_1\" class=\"textare_label hidden textare_label_avia_3_1\">Mensaje <abbr class=\"required\" title=\"required\">*<\/abbr><\/label>\t <textarea  name=\"avia_3_1\" class=\"text_area is_empty\" cols=\"40\" rows=\"7\" id=\"avia_3_1\" ><\/textarea><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_4_1\" class=\"hidden \" id=\"avia_4_1\" value=\"\" \/><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Enviar\" class=\"button\"  data-sending-label=\"Enviando\"\/><\/p><\/fieldset><div class=\"avia-disabled-forn\">This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.<\/div><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_mobile '   itemprop=\"text\" ><p>* Al utilizar este formulario se registrar\u00e1n los siguientes datos tuyos:<\/p>\n<p>\u2013 Nombre<br \/>\n\u2013 Direcci\u00f3n de email<br \/>\n\u2013 Fecha y hora de tu email<\/p>\n<p>El tratamiento de datos con el fin de ponerse en contacto con nosotros se lleva a cabo de acuerdo con el Art. 6 p\u00e1rr. 1 lit.a GDPR sobre la base de tu consentimiento voluntario y se utilizar\u00e1 exclusivamente para garantizar un soporte t\u00e9cnico adecuado.<\/p>\n<\/div><\/section>\n<div  style='height:60px' class='hr hr-invisible   wbq_hide_on_desktop'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_desktop '   itemprop=\"text\" ><h3>\u00bfEn qu\u00e9 te podemos ayudar?<\/h3>\n<\/div><\/section>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='bestellfristen-mobile'  class='av-layout-grid-container entry-content-wrapper main_color av-flex-cells     wbq_hide_on_mobile wbq_hide_on_tablet wbq_hide_on_desktop container_wrap sidebar_right' style=' '  >\n<div class=\"flex_cell no_margin av_one_full   \" style='vertical-align:top; padding:25px 5% 15px 5% ; '><div class='flex_cell_inner' >\t<div  style='background:#780091;color:#ffffff;border-color:#333333;' class='av_promobox  avia-button-no  '>\t\t<div class='avia-promocontent'><\/p>\n<p style=\"text-align: center;\">\ud83c\udf84 Consulta las <a style=\"color: white; text-decoration: underline;\" href=\"https:\/\/www.zapptales.com\/es\/ayuda-y-contacto\/#ulp-GPJDsOkqFhdBSXR6\">fechas l\u00edmite para pedidos para Navidad<\/a> \ud83c\udf84<\/p>\n<p>\n<\/div>\t<\/div>\n<\/div><\/div>\n<\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_desktop '   itemprop=\"text\" ><p>Aqu\u00ed encontrar\u00e1s respuestas a las preguntas m\u00e1s frecuentes \u2013 \u00a1y mucho m\u00e1s! \ud83d\ude0a<\/p>\n<\/div><\/section>\n<div  style='height:50px' class='hr hr-invisible   wbq_hide_on_desktop'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding first  wbq_hide_on_desktop \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-zapptales\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zu-zapptales.png' alt='Fragen zu zapptales' title='Fragen zu zapptales'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre zapptales<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   wbq_hide_on_desktop \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-nuestros-libros\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zu-unseren-Chat-B\u00fccher.png' alt='Fragen zu unseren Chat B\u00fccher' title='Fragen zu unseren Chat B\u00fccher'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre nuestros libros<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   wbq_hide_on_desktop \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-las-apps-y-el-upload-de-tu-chat\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zum-Chat-Upload-und-unseren-Apps.png' alt='Fragen zum Chat Upload und unseren Apps' title='Fragen zum Chat Upload und unseren Apps'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre las apps y el upload de tu chat<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding first  wbq_hide_on_desktop \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-la-edicion-del-chat-y-falta-de-contenido\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zur-Gestaltung-un-dem-Inhalt.png' alt='Fragen zur Gestaltung un dem Inhalt' title='Fragen zur Gestaltung un dem Inhalt'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre la edici\u00f3n del chat y falta de contenido<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   wbq_hide_on_desktop \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-precios-y-metodos-de-pago\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zu-den-Preisen-und-der-Bezahlung.png' alt='Fragen zu den Preisen und der Bezahlung' title='Fragen zu den Preisen und der Bezahlung'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre precios y m\u00e9todos de pago<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   wbq_hide_on_desktop \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.zapptales.com\/es\/preguntas-sobre-el-envio-y-entrega-de-tu-pedido\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zum-Versand-und-der-Lieferung.png' alt='Fragen zum Versand und der Lieferung' title='Fragen zum Versand und der Lieferung'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Preguntas sobre el env\u00edo y entrega de tu libro<\/strong><\/p>\n<\/div><\/section><\/p><\/div>\n<div  style='height:5px' class='hr hr-invisible   wbq_hide_on_desktop'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='wbq_landing_section_1'  class='avia-section main_color avia-section-default avia-no-border-styling av-section-color-overlay-active avia-bg-style-scroll  wbq_hide_on_desktop  container_wrap sidebar_right' style='background-color: #f0e6dc;  '  ><div class='av-section-color-overlay-wrap'><div class='av-section-color-overlay' style='opacity: 0.5; background-image: url(https:\/\/www.zapptales.com\/wp-content\/uploads\/2016\/03\/symphony.png); background-repeat: repeat;'><\/div><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-36131'><div class='entry-content-wrapper clearfix'>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h3 style=\"text-align: left;\">\u00bfTienes alguna otra pregunta?<\/h3>\n<\/div><\/section>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: left;\">\u00a1Cont\u00e1ctanos! Estaremos encantados de ayudarte \ud83d\ude0a<\/p>\n<\/div><\/section>\n<div  style='height:10px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_desktop '   itemprop=\"text\" ><p>Puedes contactarnos por:<\/p>\n<\/div><\/section>\n<div  style='height:25px' class='hr hr-invisible  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding first  \" style='border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='avia_image' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2018\/04\/2709.png' alt='' title='2709' height=\"128\" width=\"128\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>\u00a0Email<\/strong><\/p>\n<p style=\"text-align: center;\"><a href=\"mailto:support@zapptales.com?subject=Anfrage%20ueber%20\/es\/ayuda-y-contacto\/%20(E-Mail%20Mobile)\">support@zapptales.com<\/a><\/p>\n<p style=\"text-align: center;\">Cada d\u00eda de 9h a 21h<\/p>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_half  flex_column_div av-zero-column-padding   \" style='border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><a href='https:\/\/www.facebook.com\/msg\/zapptales\/' class='avia_image'  ><img class='avia_image ' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Facebook-Messenger.png' alt='Facebook Messenger' title='Facebook-Messenger'  itemprop=\"thumbnailUrl\"  \/><\/a><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Facebook Messenger<\/strong><\/p>\n<p style=\"text-align: center;\">Haz clic en el logotipo de Facebook Messenger<\/p>\n<p style=\"text-align: center;\">Cada d\u00eda de 9h a 21h<\/p>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding first  wbq_hide_on_mobile wbq_hide_on_desktop wbq_hide_on_tablet \" style='border-radius:0px; '><p><div  class='avia-image-container  av-styling-    avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='avia_image' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Live-Chat.png' alt='Telefon' title='Live Chat' height=\"128\" width=\"128\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center;\"><strong>Live Chat<\/strong><\/p>\n<p style=\"text-align: center;\">Disponible en la p\u00e1gina de edici\u00f3n<\/p>\n<p style=\"text-align: center;\">Lun-Juev de 9h a 21h (CET)<br \/>\nVie de 9h a 16h (CET)<\/p>\n<\/div><\/section><\/p><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-36131'><div class='entry-content-wrapper clearfix'>\n<div  style='height:25px' class='hr hr-invisible   wbq_hide_on_desktop'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_desktop '   itemprop=\"text\" ><p><strong>Contacto<\/strong><\/p>\n<\/div><\/section>\n<form action=\"https:\/\/www.zapptales.com\/es\/ayuda-y-contacto\/\" method=\"post\"  class=\"avia_ajax_form av-form-labels-visible   wbq_hide_on_desktop  \" data-avia-form-id=\"2\" data-avia-redirect='' ><fieldset><p class=' first_form  form_element form_fullwidth' id='element_avia_1_2'><label for=\"avia_1_2\">Nombre <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_1_2\" class=\"text_input is_empty\" type=\"text\" id=\"avia_1_2\" value=\"\" \/><\/p><p class=' first_form  form_element form_fullwidth' id='element_avia_2_2'><label for=\"avia_2_2\">Email <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_2_2\" class=\"text_input is_email\" type=\"text\" id=\"avia_2_2\" value=\"\" \/><\/p><p class=' first_form  form_element form_fullwidth av-last-visible-form-element' id='element_avia_3_2'>\t <label for=\"avia_3_2\" class=\"textare_label hidden textare_label_avia_3_2\">Mensaje <abbr class=\"required\" title=\"required\">*<\/abbr><\/label>\t <textarea  name=\"avia_3_2\" class=\"text_area is_empty\" cols=\"40\" rows=\"7\" id=\"avia_3_2\" ><\/textarea><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_4_2\" class=\"hidden \" id=\"avia_4_2\" value=\"\" \/><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form2\" \/><input type=\"submit\" value=\"Enviar\" class=\"button\"  data-sending-label=\"Enviando\"\/><\/p><\/fieldset><div class=\"avia-disabled-forn\">This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.<\/div><\/form><div id=\"ajaxresponse_2\" class=\"ajaxresponse ajaxresponse_2 hidden\"><\/div>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock wbq_hide_on_desktop '   itemprop=\"text\" ><p>* Al utilizar este formulario se registrar\u00e1n los siguientes datos tuyos:<\/p>\n<p>\u2013 Nombre<br \/>\n\u2013 Direcci\u00f3n de email<br \/>\n\u2013 Fecha y hora de tu email<\/p>\n<p>El tratamiento de datos con el fin de ponerse en contacto con nosotros se lleva a cabo de acuerdo con el Art. 6 p\u00e1rr. 1 lit.a GDPR sobre la base de tu consentimiento voluntario y se utilizar\u00e1 exclusivamente para garantizar un soporte t\u00e9cnico adecuado.<\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.zapptales.com\/es\/wp-json\/wp\/v2\/pages\/36131\/"}],"collection":[{"href":"https:\/\/www.zapptales.com\/es\/wp-json\/wp\/v2\/pages\/"}],"about":[{"href":"https:\/\/www.zapptales.com\/es\/wp-json\/wp\/v2\/types\/page\/"}],"author":[{"embeddable":true,"href":"https:\/\/www.zapptales.com\/es\/wp-json\/wp\/v2\/users\/19\/"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zapptales.com\/es\/wp-json\/wp\/v2\/comments\/?post=36131"}],"version-history":[{"count":0,"href":"https:\/\/www.zapptales.com\/es\/wp-json\/wp\/v2\/pages\/36131\/revisions\/"}],"wp:attachment":[{"href":"https:\/\/www.zapptales.com\/es\/wp-json\/wp\/v2\/media\/?parent=36131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}