{"id":36136,"date":"2019-08-30T13:19:49","date_gmt":"2019-08-30T11:19:49","guid":{"rendered":"https:\/\/www.zapptales.com\/?page_id=36136"},"modified":"2025-06-23T17:14:01","modified_gmt":"2025-06-23T15:14:01","slug":"preguntas-sobre-precios-y-metodos-de-pago","status":"publish","type":"page","link":"https:\/\/www.zapptales.com\/es\/preguntas-sobre-precios-y-metodos-de-pago\/","title":{"rendered":"Preguntas sobre precios y m\u00e9todos de pago"},"content":{"rendered":"<p><div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_hr  avia-builder-el-first  wbq_hide_on_mobile  container_wrap sidebar_right' style=' '  ><div   data-size='featured'  data-lightbox_size='large'  data-animation='slide'  data-conditional_play=''  data-ids='34071'  data-video_counter='0'  data-autoplay='false'  data-bg_slider='false'  data-slide_height=''  data-handle='av_slideshow_full'  data-interval='5'  data-class=' '  data-el_id=''  data-css_id=''  data-scroll_down=''  data-control_layout='av-control-default'  data-custom_markup=''  data-perma_caption=''  data-autoplay_stopper=''  data-image_attachment=''  data-min_height='0px'  data-src=''  data-position='top left'  data-repeat='no-repeat'  data-attach='scroll'  data-stretch=''  data-default-height='28.666666666667'  class='avia-slideshow avia-slideshow-1  av-control-default av-default-height-applied avia-slideshow-featured av_slideshow_full   avia-slide-slider '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 20%;' ><li  class=' av-single-slide slide-1 ' ><div data-rel='slideshow-1' class='avia-slide-wrap '   ><img src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/05\/zapptales-support-2-1500x300-1500x300.jpg' width='1500' height='300' title='zapptales-support-2-1500x300' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-36136'><div class='entry-content-wrapper clearfix'> <div  style='height:60px' class='hr hr-invisible   avia-builder-el-1  el_after_av_slideshow_full  el_before_av_one_full  avia-builder-el-first  wbq_hide_on_desktop'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div> <div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  avia-builder-el-2  el_after_av_hr  el_before_av_hr  wbq_hide_on_desktop \" style='border-width:1px; border-color:#e0e0e0; border-style:solid; border-radius:0px; '><p> <div  class='avia-image-container  av-styling-    avia-builder-el-3  el_before_av_textblock  avia-builder-el-first  avia-align-center '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\"  ><div class='avia-image-container-inner'><div class='avia-image-overlay-wrap'><img class='avia_image' src='https:\/\/www.zapptales.com\/wp-content\/uploads\/2019\/06\/Fragen-zu-den-Preisen-und-der-Bezahlung.png' alt='Fragen zu den Preisen und der Bezahlung' title='Fragen zu den Preisen und der Bezahlung' height=\"128\" width=\"128\"  itemprop=\"thumbnailUrl\"  \/><\/div><\/div><\/div> <section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h3 style=\"text-align: center;\">Preguntas sobre precios y m\u00e9todos de pago<\/h3>\n<\/div><\/section> <div  style='height:25px' class='hr hr-invisible   avia-builder-el-5  el_after_av_textblock  avia-builder-el-last  wbq_hide_on_desktop'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div> <\/p><\/div> <div  style='height:1px; margin-top:-25px'  class='hr hr-invisible   avia-builder-el-6  el_after_av_one_full  el_before_av_heading  wbq_hide_on_mobile'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div> <div  style='padding-bottom:10px; ' class='av-special-heading av-special-heading-h1  blockquote modern-quote  avia-builder-el-7  el_after_av_hr  el_before_av_hr  wbq_hide_on_mobile '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Preguntas sobre precios y m\u00e9todos de pago<\/h1><div class='special-heading-border'><div class='special-heading-inner-border' ><\/div><\/div><\/div> <div  style='height:25px' class='hr hr-invisible   avia-builder-el-8  el_after_av_heading  el_before_av_textblock '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div> <section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><div class='ufaq-faq-list' id='ufaq-faq-list'><style>.ewd-ufaq-post-margin-symbol span {\nfont-family:'ewd-toggle-icon'!important;\n}<\/style><style>.ewd-ufaq-post-margin-symbol { color:#780091 !important;}\n.ewd-ufaq-post-margin-symbol span { }\n.ufaq-faq-display-style-Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Block.ewd-ufaq-post-active a,.ufaq-faq-display-style-Block:hover, .ufaq-faq-display-style-Block:hover a, .ufaq-faq-display-style-Block:hover h4 { background-color:#f0e6dc !important;color:#780091 !important;}\n.ufaq-faq-display-style-Border_Block.ewd-ufaq-post-active, .ufaq-faq-display-style-Border_Block:hover, .ufaq-faq-display-style-Border_Block:hover h1, .ufaq-faq-display-style-Border_Block:hover h2, .ufaq-faq-display-style-Border_Block:hover h3, .ufaq-faq-display-style-Border_Block:hover h4, .ufaq-faq-display-style-Border_Block:hover h5, .ufaq-faq-display-style-Border_Block:hover h6 { background-color:#f0e6dc !important;color:#780091 !important;}\n.ufaq-faq-display-style-Border_Block .ufaq-faq-body { border-color:#f0e6dc !important;}\n.ufaq-faq-display-style-Border_Block .comment-reply-title, .ufaq-faq-display-style-Border_Block:hover .comment-reply-title { background-color: transparent !important;}\ndiv.ufaq-faq-category-title h4 h4 { color:#424242 !important;}\n.ufaq-faq-header-title a{ color:#424242 !important;margin:10px !important;}\ndiv.ufaq-faq-title h4 { color:#424242 !important;margin:10px !important;}\n.ewd-ufaq-post-margin-symbol { margin-top:2px !important;}\ndiv.ufaq-faq-post p { color:#424242 !important;margin:10px !important;}\ndiv.ufaq-faq-body, .ufaq-faq-display-style-Border_Block .ufaq-faq-body { color:#424242 !important;}\ndiv.ewd-ufaq-author-date { color:#424242 !important;}\ndiv.ufaq-faq-categories, div.ufaq-faq-tags { color:#424242 !important;}\n<\/style><script language='JavaScript' type='text\/javascript'>var faq_accordion = true;var faq_scroll = true;var reveal_effect = 'none';<\/script><div class='ewd-ufaq-faqs'><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns-No ufaq-faq-display-style-Block' id='ufaq-post-HPn-36300-0' data-postid='HPn-36300-0'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-36300' data-postid='HPn-36300-0'><a class='ewd-ufaq-post-margin'  href='https:\/\/www.zapptales.com\/es\/ufaq\/cuanto-cuesta-un-libro-de-whatsapp-o-facebook-messenger-con-zapptales\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-HPn-36300-0'><span id='ewd-ufaq-post-symbol-HPn-36300-0'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>\u00bfCu\u00e1nto cuesta un libro de WhatsApp, Facebook Messenger, Instagram, iMessage, Threema o Telegram?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-36300 ewd-ufaq-hidden' id='ufaq-body-HPn-36300-0'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-36300'>El precio de un libro de tus conversaciones de WhatsApp, Facebook Messenger, Instagram, iMessage, Threema o Telegram depende del n\u00famero de p\u00e1ginas:\r\n<ul>\r\n \t<li>La versi\u00f3n con\u00a0<strong>tapa dura<\/strong> cuesta 37,90\u20ac hasta 100 p\u00e1ginas, +5\u20ac por cada 50 p\u00e1ginas adicionales. A partir de 1.000 p\u00e1ginas recibes autom\u00e1ticamente un descuento especial;<\/li>\r\n \t<li>La versi\u00f3n con\u00a0<strong>tapa blanda<\/strong> cuesta 34,90\u20ac hasta 100 p\u00e1ginas, +5\u20ac por cada 50 p\u00e1ginas adicionales. A partir de 1.000 p\u00e1ginas recibes autom\u00e1ticamente un descuento especial;<\/li>\r\n \t<li>La versi\u00f3n digital en\u00a0<strong>formato PDF<\/strong> cuesta 16,90\u20ac hasta 500 p\u00e1ginas, +1\u20ac por cada 50 p\u00e1ginas adicionales, y se puede descargar al instante.<\/li>\r\n<\/ul>\r\nEl precio para imprimir los videos y mensajes de voz en forma de <strong>c\u00f3digos QR<\/strong> es de 9,90\u20ac para el almacenamiento durante 10 a\u00f1os (independientemente de cu\u00e1ntos c\u00f3digos QR tiene tu libro). Si quieres guardar tus c\u00f3digos QR durante m\u00e1s tiempo, puedes a\u00f1adir plazos de 5 a\u00f1os adicionales por +3 \u20ac.\r\n\r\nCada copia adicional de tu libro tiene un <strong>25% de descuento<\/strong> \ud83d\ude0a\r\n\r\nAdicionalmente, tienes la opci\u00f3n de almacenar tu chat permanentemente en zapptales. El coste de almacenar tu chat durante 10 a\u00f1os es de 9,90 \u20ac. En este caso tambi\u00e9n puedes a\u00f1adir plazos de 5 a\u00f1os adicionales por +3 \u20ac.<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns-No ufaq-faq-display-style-Block' id='ufaq-post-HPn-36302-1' data-postid='HPn-36302-1'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-36302' data-postid='HPn-36302-1'><a class='ewd-ufaq-post-margin'  href='https:\/\/www.zapptales.com\/es\/ufaq\/existen-descuentos-por-cantidad\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-HPn-36302-1'><span id='ewd-ufaq-post-symbol-HPn-36302-1'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>\u00bfExisten descuentos por cantidad?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-36302 ewd-ufaq-hidden' id='ufaq-body-HPn-36302-1'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-36302'><p>Si tu chat tiene m\u00e1s de 1.000 p\u00e1ginas se aplicar\u00e1 un <strong>descuento autom\u00e1tico<\/strong>\u00a0que ver\u00e1s en el momento de seleccionar el producto. Adem\u00e1s, cada copia adicional del mismo libro tiene un\u00a0<strong>25% de descuento<\/strong> \ud83d\ude0a<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns-No ufaq-faq-display-style-Block' id='ufaq-post-HPn-36304-2' data-postid='HPn-36304-2'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-36304' data-postid='HPn-36304-2'><a class='ewd-ufaq-post-margin'  href='https:\/\/www.zapptales.com\/es\/ufaq\/puedo-saber-el-precio-final-de-mi-libro-antes-de-enviar-el-chat\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-HPn-36304-2'><span id='ewd-ufaq-post-symbol-HPn-36304-2'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>\u00bfPuedo saber el precio final de mi libro antes de enviar el chat?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-36304 ewd-ufaq-hidden' id='ufaq-body-HPn-36304-2'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-36304'><p>El precio de tu libro depende\u00a0<strong>del n\u00famero de p\u00e1ginas que tenga tu chat<\/strong>, y \u00e9ste resulta\u00a0<strong>del n\u00famero de mensajes<\/strong>,\u00a0<strong>fotos<\/strong>,\u00a0<strong>videos y mensajes<\/strong>\u00a0de voz que os hay\u00e1is enviado, as\u00ed como\u00a0<strong>del intervalo de tiempo que quieras imprimir<\/strong>\u00a0y de si quieres o no imprimir\u00a0<strong>los c\u00f3digos QR<\/strong> en tu libro. Por tanto, no es posible predecir el precio antes de haber exportado el chat de WhatsApp, Facebook Messenger, Instagram, iMessage, Threema o Telegram, a zapptales.<\/p>\n<p>Eso s\u00ed, una vez hayas recibido tus datos de acceso a tu chat con zapptales podr\u00e1s ver cu\u00e1ntas p\u00e1ginas cubre tu chat y ver\u00e1s de inmediato el precio final que resultar\u00eda para tu libro.<\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns-No ufaq-faq-display-style-Block' id='ufaq-post-HPn-36306-3' data-postid='HPn-36306-3'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-36306' data-postid='HPn-36306-3'><a class='ewd-ufaq-post-margin'  href='https:\/\/www.zapptales.com\/es\/ufaq\/que-opciones-de-pago-hay-disponibles\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-HPn-36306-3'><span id='ewd-ufaq-post-symbol-HPn-36306-3'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>\u00bfQu\u00e9 opciones de pago hay disponibles?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-36306 ewd-ufaq-hidden' id='ufaq-body-HPn-36306-3'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-36306'><p>Puedes realizar el pedido de tu libro de WhatsApp, Facebook Messenger, Instagram, iMessage, Threema o Telegram utilizando uno de los siguientes sistemas de pago: <strong>PayPal,\u00a0 Visa, MasterCard, iDeal o Transferencia Bancaria.<\/strong><\/p>\n<\/div><\/div><\/div><div class='ufaq-faq-div ufaq-faq-column-count-One ufaq-faq-responsive-columns-No ufaq-faq-display-style-Block' id='ufaq-post-HPn-36308-4' data-postid='HPn-36308-4'><div class='ufaq-faq-title ufaq-faq-toggle' id='ufaq-title-36308' data-postid='HPn-36308-4'><a class='ewd-ufaq-post-margin'  href='https:\/\/www.zapptales.com\/es\/ufaq\/he-realizado-el-pedido-por-transferencia-bancaria-a-que-cuenta-tengo-que-ingresar-el-importe\/'><div class='ewd-ufaq-post-margin-symbol ' id='ewd-ufaq-post-margin-symbol-HPn-36308-4'><span id='ewd-ufaq-post-symbol-HPn-36308-4'>a<\/span><\/div><div class='ufaq-faq-title-text'><h4>He realizado el pedido por transferencia bancaria. \u00bfA qu\u00e9 cuenta tengo que ingresar el importe?<\/h4><\/div><div class='ewd-ufaq-clear'><\/div><\/a><\/div><div class='ufaq-faq-body ufaq-body-36308 ewd-ufaq-hidden' id='ufaq-body-HPn-36308-4'><div class='ewd-ufaq-post-margin ufaq-faq-post' id='ufaq-post-36308'><p>Si quieres pagar tu pedido por transferencia bancaria, recibir\u00e1s nuestros datos bancarios tanto al finalizar tu pedido as\u00ed como en nuestro email de confirmaci\u00f3n. Si no encuentras los datos bancarios o nuestro email, contacta a nuestro equipo de atenci\u00f3n al cliente <a href=\"mailto:support@zapptales.com\">support@zapptales.com<\/a> \ud83d\ude0a<\/p>\n<p>Para acelerar el proceso tambi\u00e9n puedes enviarnos un comprobante de pago a\u00a0<a href=\"mailto:support@zapptales.com\">support@zapptales.com<\/a>.<\/p>\n<p>Por favor, ten en cuenta que tu pedido s\u00f3lo se procesar\u00e1 una vez recibido el pago correspondiente.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class='ewd-ufaq-bottom ewd-ufaq-page-type-Load_More' data-currentpage='0'><form><input type='hidden' name='include_category' value='preguntas-sobre-precios-y-metodo-de-pago-es' id='ufaq-include-category' \/><input type='hidden' name='exclude_category' value='' id='ufaq-exclude-category' \/><input type='hidden' name='orderby' value='meta_value_num' id='ufaq-orderby' \/><input type='hidden' name='order' value='ASC' id='ufaq-order' \/><input type='hidden' name='post_count' value='-1' id='ufaq-post-count' \/><input type='hidden' name='current_url' value='\/es\/wp-json\/wp\/v2\/pages\/36136\/' id='ufaq-current-url' \/><\/form><div class='ewd-ufaq-load-more ewd-ufaq-hidden'><h4>Load More<\/h4><\/div><\/div>\n<\/div><\/section> <div  style='height:40px' class='hr hr-invisible   wbq_hide_on_mobile'><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div> <\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='wbq_landing_section_1'  class='avia-section main_color avia-section-default avia-no-border-styling av-section-color-overlay-active avia-bg-style-scroll   container_wrap sidebar_right' style='background-color: #f0e6dc;  '  ><div class='av-section-color-overlay-wrap'><div class='av-section-color-overlay' style='opacity: 0.5; background-image: url(https:\/\/www.zapptales.com\/wp-content\/uploads\/2016\/03\/symphony.png); background-repeat: repeat;'><\/div><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-36136'><div class='entry-content-wrapper clearfix'> <section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h3>\u00bfTienes alguna otra pregunta?<\/h3>\n<\/div><\/section> <section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p> \u00a1Cont\u00e1ctanos! 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