3) Facebook Messenger Desktop
And this is how it works…
Step 1
Open your Facebook account and click on the small triangle in the top right corner of your screen (1) to access your „Settings“ (2). Next, click on „Your Facebook Information“ (3) and then on „Download a copy of your information…“ (4).
Step 2
On this page you can select the data you want to download from Facebook.
First, click „Deselect All“ (1). Then, tick the box in the „Messages“ section (2) to download your chats only. Finally, just click on „Create File“ (3) in the top right corner.
Facebook will then prepare the download of your messages. This process can take up to 15 minutes, depending on the number and size of your chats.
Step 3
Once your chats are ready for download, Facebook sends you a „Notification“ (1). Click it to access the downloads summary.
Click on „Download“ (2) to save a copy of your Facebook chats on your computer.
This is the file you have to open via the zapptales software in the next step in order to select and upload your chosen chat.
4) Facebook Messenger Mobile
And this is how it works…
Step 1
Open your Facebook App and open the „Menu“ in the top right hand corner (1). Scroll right to the bottom and select „Settings & Privacy“ (2)
Step 2
Then, click on „Settings“
Step 3
Scroll all the way down to „Your Facebook Information“. Here, click on „Download Your Information“.
Step 4
On this page you can select the data you want to download from Facebook.
First, click „Deselect All“ (1). Then, tick the box in the „Messages“ section (2) to download your chats only.
Step 5
Now, scroll all the way down and click on „Create File“.
Facebook will then prepare the download of your messages. This process can take up to 15 minutes, depending on the number and size of your chats.
Step 6
Once your chats are ready for download, Facebook sends you a „Notification“ (1). Click it to access the downloads summary.
Click on „Download“ (2) to download a copy of your Facebook chats.
This is the file you have to open via the zapptales software in the next step in order to select and upload your chosen chat.
