8.1 Claims of the customer for damages are excluded. Excluded from this are claims for damages by the customer arising from injury to life, limb or health, as well as liability for other damages based on an intentional or grossly negligent breach of duty by the provider, its legal representatives or vicarious agents. Furthermore, liability for the breach of obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the customer may regularly rely, shall remain unaffected. In the event of a slightly negligent breach of these contractual obligations, the provider shall only be liable for the foreseeable damage typical for the contract, unless it is a matter of claims for damages by the customer arising from injury to life, limb or health.
8.2 The restrictions of para. 1 shall also apply in favour of the Provider’s legal representatives and vicarious agents if claims are asserted directly against them.
8.3 The provisions of the Product Liability Act shall remain unaffected.
8.4 The Provider shall always provide its service in terms of type and scope on the basis of the current technical, legal and commercial framework conditions of the Internet. It endeavours and takes all measures to make access to the service available 24 hours a day, seven days a week. However, no liability is assumed for constant availability.
8.5 The Provider has no influence on the transport of data via the Internet. The provider therefore also does not guarantee that interactive processes reach the customer correctly and completely and that the dial-up process via the Internet is guaranteed at all times. Furthermore, the provider does not guarantee that the data exchange will take place at a certain transmission speed. Also excluded from the warranty are malfunctions resulting from defects or interruptions of the Customer’s computer or the communication paths from the Customer to the server or from misuse of user name and password. No electronic communication is completely secure, therefore the Provider cannot guarantee that the flow of information to and from the Provider will not be intercepted or recorded by third parties due to his Internet connection and the resulting technical conditions. In this context, the provider expressly points out that each customer is responsible for ensuring that his system is protected against harmful attacks from the network (viruses, Trojans, etc.). The Provider shall not bear the risk of data loss on the transmission path outside its area of control. The provider also assumes no liability for data security outside its area of control.
8.6 The Customer warrants that he alone holds all rights necessary for the transmission and desired use of its data. The Customer shall be liable for all consequences and disadvantages incurred by the Provider due to the improper or illegal use of the Service or due to the Customer’s failure to comply with its other contractual obligations (including, but not limited to, the obligation to keep the password secret). The Customer shall indemnify the Provider against any claims or demands of third parties upon first request, which they assert due to infringement of rights by the Customer or on the basis of the content created by the Customer, including reasonable legal costs and lawyers’ fees. Furthermore, the customer undertakes to support the provider in the defence against such claims.
8.7 The customer is solely responsible for the content of the protocols transmitted by him. He assures that the data used by him within the scope of the Provider’s service, in particular the chat protocols, do not violate applicable law, in particular the regulations on the dissemination of child pornography. Should the Provider become aware of a violation, the Provider is entitled to notify the law enforcement authorities.