If you have received an e-mail with the subject line “We have received your data, but something went wrong”, please contact our friendly customer support team via e-mail (support@zapptales.com).
We will find a way for you to print your favourite chat!
If you have a very large chat, it can happen that Instagram splits it into several ZIP files.
In order to turn your entire chat into a book, please take these steps:
Unfortunately, Instagram doesn’t offer the option to download only one specific chat from your Instagram account. So, in the first step, you need to download all your Instagram chats in one ZIP file to your PC. In the next step, you can then select the specific chat you want to upload to zapptales and turn it into a book. This means that you only upload the particular chat you want to print.
Unfortunately, it is not possible to upload your Instagram chat via the zapptales app. You need a PC to upload your Instagram chat. Please make sure to follow the instructions exactly 😊
We have compiled this easy step-by-step tutorial to show you how to upload your Instagram Chat to zapptales 😊
