What cover types can I choose from to print my zapptales book?

To print your WhatsApp, Facebook Messenger, Instagram, iMessage, Threema or Telegram chat as a book, you can choose between a softcover and hardcover version. Both versions are printed in a DIN A5 format (14.8 x 21.0 cm). The cover has a thickness of 2mm and we use 115g/qm glossy paper for the print.

Can I access the videos and voice messages in my book even though I’ve deleted them from my phone or my chat?

Yes, you can! 😊 As the files are saved on high security servers, they are available for you 24/7 – even if you have deleted the videos or voice messages from your phone or your chat at some point.

How and where can I access the videos and voice messages?

You can access your videos and voice messages at any time by using the QR Code scanner in our zapptales app or by using any other QR Code scanner of your choice. 😊

Can I merge different chat conversations in one book?

Yes, that’s possible. With this, you can, for example, add new messages to a chat you have already uploaded or add a part which is missing due to changing your phone or phone number. You can even combine WhatsApp, Facebook Messenger, Instagram, iMessage, Threema or Telegram chats in one book with this option 😊

All you have to do is to upload the chats separately to zapptales and then inform our support team via support@zapptales.com – before you place an order. The team will then start the merge directly via our software. 😊

Good to know: If the chats overlap, our software automatically sorts the messages in chronological order when they are merged.

Is there a page limit for my zapptales book?

No, there is no page limit. You can print your entire chat as a book. So that you don’t have to lug around bricks and for the binding to be as crisp in 10 years’ time as it is today, chats with more than 500 pages are automatically divided into volumes. The FAQ point “How are very long chats divided into volumes?” tells you more about how exactly this is done.

What happens to voice messages and videos?

Voice messages and videos are uploaded on the editing page as well. On the editing page you can decide whether you want them in your book or not. If you activated them on the editing page, they appear as QR codes on the editing page and later in the book. You can scan them with the QR code scanner in our app or with any QR code scanner of your choice.

Where are the videos and voice messages saved?

The privacy of your data is very important to us! For this reason, your videos and voice messages are saved on high security servers in the EU and the data transfer is encrypted.

How do I delete my chat from zapptales?

You can delete your chat via the zapptales app at any time you want.

  • Android: Open the zapptales app, go to “My chats”, click on the chat for a few seconds and choose “Delete”;
  • iPhone: Open the zapptales app, go to “My chats” and swipe from right to left in order to delete it;

Important: this process of deleting cannot be undone. Your data and what you edited until then will be deleted. If you want to edit your chat again afterwards you will have to export the chat from WhatsApp, Facebook Messenger, Instagram, iMessage, Threema or Telegram and start editing it again.